Troubleshooting
ProblemProcedure
You place a call, but a connection can’t be made
Make sure that the settings are correct within your communication application.
After making a call you | Ensure that the communication application's tone |
can’t hear a ring | or pulse dialling selection feature is set correctly. |
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Communication is cut | The computer will automatically cut off |
off unexpectedly | communication when connection with the carrier |
| is not successful for a set time interval - try |
| lengthening this time interval within your |
| communication application. |
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|
A CONNECT display is | Ensure that the communication application's |
quickly replaced by NO | error control feature is set correctly. |
CARRIER |
|
Character display | When transmitting data you should ensure that |
becomes garbled | the parity bit and stop bit settings correspond |
during a | with those of the remote computer. You should |
communication | check the flow control and communication |
| protocol settings within your communication |
| application. |
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|
You cannot receive an | Ensure that the communication application's |
incoming call | rings before auto answer feature is set correctly. |
| If you are still unable to resolve the problem, |
| contact your reseller, dealer or service provider. |
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|
LAN
Problem | Procedure |
Cannot access LAN | Check for a firm cable connection between the |
| LAN jack and the LAN HUB. |
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|
Make sure the AC adaptor is connected. The | |
not work | |
| when the system is off. |
| If problems persist, consult your LAN |
| administrator. |
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User’s Manual |