Troubleshooting

 

 

 

 

 

 

 

Problem

Procedure

 

 

 

 

No display

Try adjusting the contrast and brightness controls

 

 

on the external monitor.

 

 

 

 

 

Press the FN + F5 hot key in order to change the

 

 

display priority and ensure that it is not set for the

 

 

internal display panel only.

 

 

 

 

 

Check to see if the external monitor is connected.

 

 

When the external monitor is set as the primary

 

 

display device in extended desktop mode, it will

 

 

not display when the computer wakes up from

 

 

Sleep Mode if the external monitor has been

 

 

disconnected while in Sleep Mode.

 

 

To keep this from happening, do not disconnect

 

 

the external monitor while the computer is in

 

 

Sleep or Hibernation Mode.

 

 

Remember to turn off the computer before

 

 

disconnecting the external monitor.

 

 

 

 

 

When the display panel and an external monitor

 

 

are set to clone mode and the monitors are

 

 

turned off by the timer, the display panel or the

 

 

external monitor may not display when turned on

 

 

again.

 

 

If this occurs, press FN + F5 to re-set the display

 

 

panel and external monitor to clone mode.

 

 

 

 

Display error occurs

Check that the cable connecting the external

 

 

monitor to the computer is firmly attached.

 

 

If you are still unable to resolve the problem,

 

 

contact your reseller, dealer or service provider.

 

 

 

Modem

This information is applicable to the models equipped with a built-in modem.

Problem

Procedure

Communication

Make sure the computer's internal modem

software can’t initialize

settings are correct. Please refer to the Phone

modem

and Modem Options link within the Windows

 

Control Panel.

You can hear a dial tone but can’t make a call

If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application's tone dial detection feature is disabled.

User’s Manual

9-19

Page 171
Image 171
Toshiba L500D user manual Modem