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| Troubleshooting |
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| Problem | Procedure |
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| No display | Try adjusting the contrast and brightness controls |
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| on the external monitor. |
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| Press the FN + F5 hot key in order to change the |
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| display priority and ensure that it is not set for the |
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| internal display panel only. |
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| Check to see if the external monitor is connected. |
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| When the external monitor is set as the primary |
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| display device in extended desktop mode, it will |
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| not display when the computer wakes up from |
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| Sleep Mode if the external monitor has been |
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| disconnected while in Sleep Mode. |
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| To keep this from happening, do not disconnect |
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| the external monitor while the computer is in |
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| Sleep or Hibernation Mode. |
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| Remember to turn off the computer before |
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| disconnecting the external monitor. |
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| When the display panel and an external monitor |
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| are set to clone mode and the monitors are |
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| turned off by the timer, the display panel or the |
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| external monitor may not display when turned on |
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| again. |
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| If this occurs, press FN + F5 to |
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| panel and external monitor to clone mode. |
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| Display error occurs | Check that the cable connecting the external |
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| monitor to the computer is firmly attached. |
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| If you are still unable to resolve the problem, |
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| contact your reseller, dealer or service provider. |
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Modem
This information is applicable to the models equipped with a
Problem | Procedure |
Communication | Make sure the computer's internal modem |
software can’t initialize | settings are correct. Please refer to the Phone |
modem | and Modem Options link within the Windows |
| Control Panel. |
You can hear a dial tone but can’t make a call
If the call is going through a Private Branch Exchange (PBX), take care to ensure that the communication application's tone dial detection feature is disabled.
User’s Manual |