indicator is glowing, the computer is connected to a live external power source.

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or attached peripherals. Basic problems may occur in the following areas:

Power

USB device

Keyboard

Additional memory module

Internal display panel

Sound system

Hard disk drive

External monitor

Optical Disc Drive

LAN

Memory Media Card

Wireless LAN

Pointing Device

Bluetooth

Power

When the computer is not plugged into an AC power outlet, the battery pack is the primary power source. However, your computer also has a number of other power resources, including an intelligent power supply and a Real Time Clock (RTC) battery, all of which are interrelated with any one having the ability to produce apparent power problems.

AC power

If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator. Please refer to Chapter 5, Power and Power-Up Modes for further information.

Problem

Procedure

AC adaptor doesn’t

Check the connections to make sure that the

power the computer

power cord/adaptor is firmly connected to the

 

computer and a working power outlet.

 

Check the condition of the cord and terminals. If

 

the cord is frayed or damaged it should be

 

replaced, while if the terminals are soiled, they

 

should be cleaned with a clean cotton cloth.

 

If the AC adaptor still does not power the

 

computer, you should contact TOSHIBA Support.

 

 

Battery

If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator, or DC IN/Battery indicator.

User's Manual

6-4

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Toshiba C670, Pro C470D, Pro L770D, Pro L775D Hardware and system checklist, Power, AC power, Problem Procedure, Battery