Manuals / Toshiba / Computer Equipment / Personal Computer

Toshiba PSAGCX, PSAGFX, PSAGBX, PSAGAX, PSAGQX, PSAGRX, PSAGVX, PSAG9X, PSAGUX HDD error code and status

Models: PSAGQX PSAGAX PSAGDX PSAG9X PSAGVX PSAGEX PSAGUX PSAGCX PSAGRX PSAGBX PSAGFX

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2 Troubleshooting

Figures

Figure 2-1

Basic flowchart

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Tables

Table 2-1

HDD error code and status

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2-iv	Satellite A300/Satellite Pro A300/EQUIUM A300/SATEGO A300 Maintenance Manual

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Toshiba PSAGCX, PSAGFX, PSAGBX, PSAGAX, PSAGQX, PSAGRX, PSAGVX, PSAG9X, PSAGUX, PSAGEX, PSAGDX manual HDD error code and status

Contents

Equium A300 Satego A300 Trademarks CopyrightDisclaimer Safety Precautions PrefacePage Keys Key operation ConventionsAcronyms User inputTable of Contents Chapter Diagnostic Programs LANChapter Replacement Procedures OptionsHDD CPU Page Appendices Hardware Overview Hardware Overview Chapter Contents Figures TablesFeatures Hardware Overview Features‰ ODD Features Hardware Overview ‰ LAN BTOHardware Overview Features Features Hardware Overview ID Parts Description Placement Computer Block Diagram ODD System Unit Components System Unit Components Hardware OverviewHardware Overview System Unit Components − RTC − Gpio Hardware Overview System Unit Components System Unit Components Hardware Overview Sata HDD HDD Specifications 2.5-inch HDDDVD-ROM mode CD-ROM mode DVD Super Multi +-R Double LayerPower Supply Hardware Overview Power SupplyBatteries Main BatteryBattery Charging Control 5B1.6 Batteries Hardware OverviewRTC Battery Hardware Overview BatteriesChapter Troubleshooting TroubleshootingChapter Contents Procedure 2Connector Check Audio Test HDD error code and status Outline Troubleshooting OutlineBasic Flowchart Troubleshooting Basic FlowchartBasic Flowchart Troubleshooting Basic flowchart1/2END Basic Flowchart Troubleshooting Troubleshooting Power Supply Procedure 1 Power Icon CheckPower Supply Troubleshooting DC in LEDProcedure 2 Connection Check Procedure 3 Replacement CheckSystem Board System Board TroubleshootingProcedure 1 Message Check Troubleshooting2.4 System Board Procedure 2 Test Program CheckProcedure 2 Partition Check 2.5-inch HDD TroubleshootingProcedure 1 Message Check HDDTroubleshooting 2.5-inch HDD Procedure 3 Format CheckProcedure 4 Test Program Check Code StatusProcedure 5 Connector Check and Replacement Check Procedure 2 Connector Check and Replacement Check Keyboard TroubleshootingProcedure 1 Test Program Check KeyboardProcedure 2 Test Program Check Troubleshooting DisplayProcedure 1 External Monitor Check Procedure 3 Connector Check and Replacement CheckDisplay Troubleshooting ODD Optical Disk Drive Troubleshooting ODD DriveProcedure 1 ODD Cleaning Check ODD Drive Troubleshooting LAN Procedure 2 Connector Check Finger PrintOptionalTroubleshooting 10Audio Test Audio TestIeee 1394 Test Troubleshooting Ieee 1394 TestTroubleshooting 13Cooling Module Cooling Module13Cooling Module Troubleshooting Chapter Diagnostic Programs Diagnostic Programs Video Communication Comm Page General Diagnostic Programs GeneralDiagnostic Programs General Quick Test Quick Start Diagnostic ProgramsQuick Start Customization TestDiagnostic Programs Quick Start CPU Speed Test Step by Step Diagnostic Programs Quick Start Keyboard Layout test Hotkey Test Audio Play TestDMI Write Audio Record TestDMI Read Diagnostic Programs Quick Start System Information View Logs Exit to Free DOS Diagnostics Screen ExplanationDiagnostics Windows Test Running Status and Report Panel‹ Program Name and Its Version Service Diagnostic Ver1.10 Title BarQuick Start Diagnostic Programs Overview Diagnostic Programs 3OptionOptions Options Menu NotesOption Diagnostic Programs Batch Parameters ConfigurationPause Enable Wait On ErrorBreak On Error Monitor Battery LifeItem’s Parameters Configuration Parameters Load Batch ParametersSave Batch Parameters LOG Parameters Setting Log file Name Append to Old Log FileLog Device Info on Fail Specify LOG ViewerUp, Page Down LOG Viewer↑, ↓ Ctrl+End EscCtrl+Home Ctrl+F3Pass Subtests Diagnostic Programs SubtestsDiagnostic Programs Subtests HDDVesamem Subtest 01 CPU Diagnostic Programs System TestSystem Test NPU Interrupt Test System Test Diagnostic ProgramsNPU Basic Functions Test Subtest 02 Boards Subtest 03 FAN Speed Test Diagnostic Programs System Test Memory Test Memory Test Diagnostic ProgramsSubtest 01 Bios ROM Subtest 02 ParityDiagnostic Programs Memory Test Subtest 03 PatternsSubtest 04 Extended Pattern Diagnostic Programs Memory Test Subtest 07 Memory Address Subtest 05 Walking 1’s TestSubtest 06 Walking 0’s Test Subtest 08 Refresh TestSubtest 11 Data Bus Test Subtest 12 Memory Speed TestStorage Storage Diagnostic ProgramsPassword：hard disk Subtest 01 HDDDiagnostic Programs Storage Storage Diagnostic Programs Subtest 02 ODD Subtest Peripheral Diagnostic ProgramsVideo Diagnostic Programs Peripheral Peripheral Diagnostic Programs Subtest 02 640 * 480 VGA Mode Subtest 03 Vesa Video Modes Subtest 04 Vesa Video MemorySubtest 05 AGP Test Subtest 06 LCD Panel TestSubtest 08 Color Purity Test Subtest 09 Direct Color TestSubtest 10 DAC/Palette Address Peripheral Diagnostic Programs Subtest 1394 Communication CommSubtest 01 LAN Card Peripheral Subtest KeyboardSubtest Led Test Error Codes and description 11Error Codes and Description Diagnostic ProgramsDiagnostic Programs 11Error Codes and Description 03xx BoardFAN 31xx Audio Can not find IEEE1394 Eject Error Wrong CD-ROM drive Exit from the wrong drive Quick Test Item List3 Diagnostic Programs Quick Test Item ListChapter Replacement Procedures Replacement Procedures General CPU Replacement Procedures Figures Removing the battery pack 33 Securing the CPU General Replacement Procedures HDDReplacement Procedures General Safety PrecautionsPage Before You Begin Disassembly Procedures Assembly ProceduresTools and Equipment Screw Tightening TorqueColors of Screw Shanks Symbols of Screws on the Computer BodySymbol examples Removing the Battery Pack Removing the battery packInstalling the Battery Pack Removing the Optional PC Card Removing the PC cardInstalling the Optional PC Card Installing the Memory Card Removing the Memory CardRemoving the Optional Memory Removing the optional memoryInstalling the Optional Memory HDD Replacement Procedures Removing the HDD For Main HDDReplacement Procedures HDD Removing the HDD chassisRemoving the HDD For Second HDD 10 Removing the HDD pack11 Removing the HDD chassis Installing the HDD Removing the ODD Bay Module Replacement Procedures ODD Bay ModuleODD Bay Module ODD Bay Module Replacement Procedures Installing the ODD Bay ModuleDisassembling the ODD Drive Assembling the ODD DriveRemoving the Keyboard Cover and Keyboard Keyboard Cover and Keyboard Replacement ProceduresKeyboard Cover and Keyboard Replacement Procedures Keyboard Cover and Keyboard Installing the Keyboard Cover and Keyboard Removing the Wireless LAN Card Wireless LAN CardReplacement Procedures Wireless Lan Card Wireless Lan Card Replacement Procedures Installing the Wireless LAN CardRemoving the MDC Module Replacement Procedures MDC ModuleMDC Module MDC Module Replacement Procedures Installing the MDC ModuleRemoving the Top Cover Replacement Procedures Top CoverTop Cover Top Cover Replacement Procedures Installing the Top CoverSpeakers Replacement Procedures SpeakersInstalling the Speakers Removing the SpeakersRemoving the Audio cable Audio Cable Replacement ProceduresAudio Cable Replacement Procedures Audio Cable Installing the Audio cableRemoving the Display Assembly Display AssemblyDisplay Assembly Replacement Procedures Replacement Procedures Display Assembly Installing the Display AssemblySystem Board, AC-IN cable, Fan and Robson card Removing the System Board, AC-IN cable, Fan and Robson card24 Removing the system board Page Removing the CPU Cooling Module and Fan for VGA card Model Replacement Procedures CPU Cooling ModuleCPU Cooling Module CPU Cooling Module Replacement Procedures Installing the CPU Cooling Module and FanInstalling the CPU Cooling Module and Fan for VGA card Model Removing the CPU Cooling Module 27 Removing the CPU cooling module28 Applying silicon grease Installing the CPU Cooling Module and Fan Removing the CPU Replacement Procedures 13 CPU13 CPU 13 CPU Replacement Procedures Installing the CPU31 Securing the CPU USB board, Bluetooth Card, FM card and Felica card Page Removing the Display Mask Display Mask Replacement ProceduresDisplay Mask Replacement Procedures Display Mask 34 Removing the display maskInstalling the Display Mask Removing the FL Inverter Board Replacement Procedures FL Inverter BoardFL Inverter Board FL Inverter Board Replacement Procedures Installing the FL Inverter BoardRemoving the 15.1-inch LCD module Replacement Procedures LCD ModuleLCD Modules LCD Module Replacement Procedure s LCD moduleInstalling the 15.1-inch LCD Module Removing the CCD Board and MIC CCD Board and MIC Replacement ProceduresCCD Board and MIC Replacement Procedures CCD Board and MIC Installing the CCD Board and MICPage Page Page Page Appendices CN1 JACK800 Precautions for handling the LCD module Apx. a Handling the LCD Module AppendicesAppendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendices Apx. a Handling the LCD Module Apx. a Handling the LCD Module Appendices Appendix B Board Layout System Board Front View Apx. B Board Layout AppendicesAppendices Apx. B Board Layout Figure B-2 Board layout backAppendices Apx. C Pin Assignments Appendix C C-3Head Phone with Spdif Connector 8-Pin Table C-3 Hot Key/B Connector pin assignments 6-Pin Table C-1 Power/B Connector pin assignments 4-PinTable C-2 Internal Speaker Connector pin assignments 6-Pin System BoardTable C-5 Hot Key /B Connector pin assignments 12-Pin Camera Connector 5-PinTable C-4 Camera Connector pin assignments 5-Pin Table C-6 LCD/Fl Inverter Connector pin assignments 40-PinTable C-8 CRT Connector pin assignments 14-Pin Modem Connector 12-PinTable C-7 Modem Connector pin assignments 12-Pin Broadcom Connector 52-Pin Table C-9 Broadcom Connector pin assignments 52-PinCN11 CN10 Mini Card Connector 52-PinTable C-10 Mini Card Connector pin assignments 52-Pin CN13 CN12 Touch Pad Connector 6-PinTable C-12 Touch Pad Connector pin assignments 6-Pin CN17 Express Card Connector 26-Pin CN14 FingerPrint/B Connector 4-PinCN16 Felica Connector 6-Pin CN15CN800 CN18CN19 CN803 CN802 FAN Connector 3-PinCN801 PEGCRXN5 Crtr LVDSTXDU0P PEGCTXP12 CN804 Table C-24 DDR2 DIMM0 Socket pin assignments 200-PinMACAS# ICH3SSMDATA CN805 Table C-25 DDR2 DIMM1 Socket pin assignments 200-PinMBCAS# 135 MBDATA34 136 137 MBDATA35 138 139 CN809 CN808 Hdmi Connector 19-PinCN806 CN810 Robson Card Connector 52-Pin Table C-29 Robson Card Connector pin assignments 52-PinCN813 CN811 USB Port#0 Connector 4-PinCN812 HDD#0 Connector 22-Pin CN815 Table C-33 USB Port#1 Connector pin assignments 4-PinCN814 Table C-34 Card Reader Socket pin assignments 44-PinCN9061 CN816CN9060 Table C-38 Fmrl Connector pin assignments 2-Pin CN9062 Fmrl Connector 2-PinJACK801 Head Phone with Spdif Connector 8-Pin Table C-39 RJ45 Connector pin assignments 12-PinJACK802 Micro Phone Connector 6-Pin Table C-41 Micro Phone Connector pin assignments 6-PinAppendix D Keyboard Scan/Character Codes Keyboard Scan/Character Codes AppendicesAppendices Keyboard Scan/Character Codes Table D-1 Scan codes set 1 and set 2 2/4Table D-1 Scan codes set 1 and set 2 3/4 Table D-1 Scan codes set 1 and set 2 4/4 Table D-2 Scan codes with left Shift key Table D-3 Scan codes in Numlock mode Table D-5 Scan codes in overlay mode Table D-7 No.126 key scan code United States US Keyboard Japan JP KeyboardApx E Key Layout Spanish SP KeyboardKorean KR Keyboard Canadian Bilingual QB Keyboard French FR KeyboardGerman GR Keyboard Italian IT KeyboardApx E Key Layout Appendices Taiwan TC KeyboardPortuguese PT Keyboard 11 DU, UE, US International USE Keyboard Arabic AR KeyboardBelgian be Keyboard Russian RU KeyboardSwiss/Switzerland SL Keyboard Swedish SW KeyboardNorwegian no Keyboard Danish DK KeyboardTurkey TR Keyboard Greek GK KeyboardCanadian Multinational CM Keyboard Herbrew HE KeyboardCzech CZ Keyboard Scandinavian N5 KeyboardHungary HU Keyboard Slovakian SK KeyboardYugoslavia YU Keyboard Thai TH KeyboardUnited Kingdom EN Keyboard Turkish F TF KeyboardTools Apx. F Bios Rewrite Procedures AppendicesRewriting the Bios Rewriting the EC/KBC Apx. G EC/KBC Rewrite Procedures AppendicesTools