Troubleshooting

Internal LCD display panel

Apparent LCD problems may be related to the computer’s setup. Refer to Chapter 7, HW Setup, for more information.

 

Problem

Procedure

 

No display

Press hotkeys Fn + F5 to change the display

 

 

priority, to make sure it is not set for an external

 

 

monitor.

 

 

 

 

Markings appear on the

The marks may have come from contact with the

 

LCD screen.

keyboard, Touch Pad or AccuPoint. Try wiping

 

 

the LCD screen gently with a clean dry cloth. If

 

 

markings remain, use a good quality LCD screen

 

 

cleaner, taking care to ensure you let the LCD

 

 

screen dry before closing it.

 

 

 

 

Problems above

Refer to your software’s documentation to

 

remain unresolved or

determine if the software is causing the difficulty.

 

other problems occur

Run the diagnostic test.

 

 

 

 

Contact your dealer if the problems continue.

 

 

 

Hard disk drive

 

 

 

 

 

Problem

Procedure

 

 

 

 

Computer does not

Check if a floppy disk is in the floppy disk drive or

 

boot from hard disk

a CD-ROM is in the optical disk drive. Remove

 

drive

any floppy disk and/or CD-ROM and check the

 

 

Boot priority. Refer to the Boot Priority section in

 

 

Chapter 7, HW Setup.

 

 

 

 

 

There may be a problem with your operating

 

 

system files. Refer to your operating system

 

 

documentation.

 

 

 

 

Slow performance

Your files may be fragmented. Run Disk

 

 

Defragmenter to check the condition of your files

 

 

and disk. Refer to your operating system’s

 

 

documentation or online HELP for information on

 

 

running the Disk Defragmenter.

 

 

 

 

 

As a last resort, reformat the hard disk. Then,

 

 

reload the operating system and other files.

 

 

If problems persist, contact your dealer.

 

 

 

9-8

User’s Manual

Page 184
Image 184
Toshiba SATELLITE PRO A120, Tecra A8 manual Internal LCD display panel, Hard disk drive