User’s Manual 9-21
Troubleshooting
Printer
Refer also to the Serial port sections in Chapter 8, Optional Devices, and to
the troubleshooting and other relevant sections in your printer and software
documentation.
An Advanced Port Replicator III Plus is equipped with a parallel port.
TV output signal
Problem Procedure
Printer does not turn on. Check that the printer is connected to an electric
outlet. Make sure the outlet is supplying power by
plugging in an appliance.
Computer/printer do not
communicate
Make sure the printer is turned on and is online
(ready to use).
Inspect the cable connecting the printer to the
computer for damage. Make sure it is securely
connected.
A parallel printer connects to the parallel port.
Make sure the port is configured correctly.
Make sure your software is configured to
recognize the printer. Check your printer and
software documentation.
Printer error Check your printer documentation.
If problems persist, contact your dealer.
Problem Procedure
Display on TV is poor Make sure the TV type is correct for your area:
NTSC (US, JAPAN), PAL (Europe).
No display Try adjusting the contrast and brightness controls
on the external monitor.
Press hotkeys Fn + F5 to change the display.
Refer to Chapter 5, The Keyboard.
If problems persist, contact your dealer.