Toshiba Tecra A8, SATELLITE PRO A120 manual Toshiba support, Before you call, Where to write

Troubleshooting

All data deletion costs will be borne by you.

TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system, it is important to investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

■Review troubleshooting sections in the documentation for software and peripheral devices.

■If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions. Call the software company’s technical support for assistance.

■Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below:

Outside of Europe	In Europe
Australia	Germany & Austria
TOSHIBA Australia Pty. Ltd.	TOSHIBA Europe (I.E.) GmbH
Information Systems Division	Geschäftsbereich,
84-92 Talavera Road	Deutschland-Österreich
North Ryde N.S.W. 2113	Hammfelddamm 8,
Sydney	D-41460 Neuss, Germany
Canada	France
TOSHIBA of Canada Ltd.	TOSHIBA Systèms France S.A.
191 McNabb Street,	7, Rue Ampère B.P. 131,
Markham, Ontario	92804 Puteaux Cedex
L3R 8H2
China	Netherlands
TOSHIBA Personal Computer &	TOSHIBA Information Systems,
Network (Shanghai) Co., Ltd.	Benelux B.V.
43F, Hong Kong New World Tower,	Rivium Boulevard
No. 300 Huaihai Zhong Road,	41 2909 LK Capelle a/d IJssel
Shanghai, P. R. China 200021

User’s Manual 9-23