How to Obtain Warranty Service
To obtain warranty service for the Product, please contact your local Trimble authorized
dealer. Alternatively, you may contact Trimble to request warranty service at +1-408-481-
6940 (24 hours a day) or e-mail your request to trimble_support@trimble.com. Please be
prepared to provide:
⎯ your name, address, and telephone numbers
proof of purchase
⎯ a description of the nonconforming Product including the
model number and serial number
⎯ an explanation of the problem
The customer service representative may need additional information from you depending on
the nature of the problem.
Warranty Exclusions and Disclaimer
This Product limited warranty shall only apply in the event and to the extent that (a) the
Product is properly and correctly installed, configured, interfaced, maintained, stored, and
operated in accordance with Trimble's applicable operator's manual and specifications, and;
(b) the Product is not modified or misused. This Product limited warranty shall not apply to,
and Trimble shall not be responsible for, defects or performance problems resulting from (i)
the combination or utilization of the Product with hardware or software products, information,
data, systems, interfaces, or devices not made, supplied, or specified by Trimble; (ii) the
operation of the Product under any specification other than, or in addition to, Trimble's
standard specifications for its products; (iii) the unauthorized installation, modification, or use
of the Product; (iv) damage caused by: accident, lightning or other electrical discharge, fresh
or salt water immersion or spray (outside of Product specifications); or exposure to
environmental conditions for which the Product is not intended; (v) normal wear and tear on
consumable parts (e.g., batteries); or (vi) cosmetic damage. Trimble does not warrant or
guarantee the results obtained through the use of the Product, or that software components
will operate error free.
NOTICE REGARDING PRODUCTS EQUIPPED WITH TECHNOLOGY CAPABLE OF
TRACKING SATELLITE SIGNALS FROM SATELLITE BASED AUGMENTATION SYSTEMS
(SBAS) (WAAS/EGNOS, AND MSAS), OMNISTAR, GPS, MODERNIZED GPS OR
GLONASS SATELLITES, OR FROM IALA BEACON SOURCES: TRIMBLE IS NOT
RESPONSIBLE FOR THE OPERATION OR FAILURE OF OPERATION OF ANY
SATELLITE BASED POSITIONING SYSTEM OR THE AVAILABILITY OF ANY SATELLITE
BASED POSITIONING SIGNALS. THE FOREGOING LIMITED WARRANTY TERMS STATE
TRIMBLE’S ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDIES, RELATING TO THE
TRIMBLE PRODUCT. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, THE
PRODUCT, AND ACCOMPANYING DOCUMENTATION AND MATERIALS ARE
PROVIDED “AS-IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTY OF ANY KIND,
BY EITHER TRIMBLE OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION,
PRODUCTION, INSTALLATION, OR DISTRIBUTION, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. THE STATED EXPRESS
WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF
TRIMBLE ARISING OUT OF, OR IN CONNECTION WITH, ANY PRODUCT. BECAUSE
SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR
THE EXCLUSION OF AN IMPLIED WARRANTY, THE ABOVE LIMITATION MAY NOT
APPLY OR FULLY APPLY TO YOU.