ISSUE POSSIBLE SOLUTION(S)
Oven is not receiving power. Ensure the oven is plugged in.
Verify wall circuit breaker is on.
Reset breaker and then power up the oven.
Oven is not warming up properly. Follow the deep cleaning procedures (pages 9-10) to
remove debris that may potentially be preventing
air circulation.
Ensure the door is closed.
Oven is not cooking properly. Follow the deep cleaning procedures (pages 9-10) to
remove debris that may potentially be preventing
air circulation.
Ensure correct food group and/or food item is
selected for the product.
Ensure product is cooked from the correct starting
state (e.g., fresh, frozen, etc.).
Fault Code – Ensure the door is closed.
F2: Cook Temperature Low
Repeat warm-up and allow the oven to idle for
five (5) minutes.
Fault Code – Ensure atmosphere temperature around the oven
F6: EC Temp is moderate (i.e., less then 120ºF (49ºC)).
Ensure nearby appliances or fixtures are not
obstructing airflow into the back cooling fans.
Ensure cooling fans on the back of the oven are not
clogged with debris.
TABLE OF COMMON ISSUES AND SOLUTIONS
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 800.90TURBO, +1 214-379-6000, or your Authorized Distributor.
26 TROUBLESHOOTING TIPS