26TROUBLESHOOTING TIPS
TABLE OF COMMON ISSUES AND SOLUTIONS
ISSUE | POSSIBLE SOLUTION(S) |
|
|
Oven is not receiving power. | Ensure the oven is plugged in. |
| Verify wall circuit breaker is on. |
| Reset breaker and then power up the oven. |
|
|
Oven is not warming up properly. | Follow the deep cleaning procedures (pages |
| remove debris that may potentially be preventing |
| air circulation. |
| Ensure the door is closed. |
|
|
Oven is not cooking properly. | Follow the deep cleaning procedures (pages |
| remove debris that may potentially be preventing |
| air circulation. |
| Ensure correct food group and/or food item is |
| selected for the product. |
| Ensure product is cooked from the correct starting |
| state (e.g., fresh, frozen, etc.). |
|
|
Fault Code – | Ensure the door is closed. |
F2: Cook Temperature Low |
|
| Repeat |
| five (5) minutes. |
|
|
Fault Code – | Ensure atmosphere temperature around the oven |
F6: EC Temp | is moderate (i.e., less then 120ºF (49ºC)). |
| Ensure nearby appliances or fixtures are not |
| obstructing airflow into the back cooling fans. |
| Ensure cooling fans on the back of the oven are not |
| clogged with debris. |
|
|
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service at 800.90TURBO, +1