Troubleshooting Guide
Before contacting service personnel, please check possible problems and solutions below:
SYMPTOM |
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| POSSIBLE CAUSE |
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| REMEDY |
No power |
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| Power supply disconnected |
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| Connect to power supply | |
| 1. |
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| 1. | |||
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| 2. |
| Bad connection between power |
| 2. | Plug again or replace receptacle |
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| plug and receptacle |
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| with new one |
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| 3. |
| Power of receptacle switched off |
| 3. | Switch on receptacle |
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No sound |
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| Incorrect input connection |
| Connect inputs properly | ||
| 1. |
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| 1. | |||
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| 2. |
| Disc is deformed or dirty |
| 2. | Clean of fix disc |
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| 3. |
| System is in mute status |
| 3. | Press “MUTE” button |
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No picture |
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| Incorrect signal connection |
| Connect the inputs correctly | ||
| 1. |
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| 1. | |||
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| 2. |
| Incorrect TV status |
| 2. | |
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| 3. |
| TV system out mode is |
| 3. | Press PS/IS to angle or mode |
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| Progressive, but your TV system |
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| is Interlace mode |
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No color |
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| Wrong TV system selection |
| Set up system by pressing | ||
| 1. |
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| 1. | |||
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| 2. |
| Improper color adjustment |
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| “SYSTEM” button on remote |
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| 3. |
| Incorrect video output |
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| control |
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| 2. | Readjust color |
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| 3. | Check for correct video output |
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| settings |
Disc cannot be played |
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| No disc in drive |
| Insert disc | ||
| 1. |
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| 1. | |||
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| 2. |
| Disc placed incorrectly |
| 2. | Put disc on disc tray properly with |
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| 3. |
| Moisture condensed in unit |
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| label side up |
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| 4. |
| Not in playing status |
| 3. | Leave unit on for about an hour |
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| 5. |
| Wrong disc format |
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| (without disc) before using again |
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| 6. |
| Disc dirty |
| 4. | Press “PLAY” button to switch |
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| playing status |
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| 5. | Please with supported disc format |
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| 6. | Clean disc with soft cloth from |
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| center to edge |
Remote control malfunction |
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| Remote control not directed at |
| Direct remote control at sensor | ||
| 1. |
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| 1. | |||
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| sensor |
| 2. | Reduce receiving distance |
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| 2. |
| Receiving distance is more than |
| 3. | Replace batteries |
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| 8 meters |
| 4. | Remove obstacle |
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| 3. |
| Low voltage in remote control |
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| batteries |
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| 4. |
| Outside obstacle between unit |
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| and remote control |
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Sudden malfunction |
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| Bad disc quality |
| Wait | ||
| 1. |
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| 1. | |||
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| 2. |
| Button was pressed mistakenly |
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| be restored |
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| 3. |
| Outside static |
| 2. | Turn off and restart unit |
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| 3. | Shut off for |
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| restart unit |
Picture dividing |
| Selected system is incompatible |
| Set up correct system | |||
| 1. |
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| 1. | |||
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| with disc |
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External signals cannot be |
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| Incorrect system connection |
| Connect properly | ||
| 1. |
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| 1. | |||
recorded |
| 2. |
| No disc or |
| 2. | Insert recordable disc |
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| 3. |
| Disc has been finished |
| 3. | Change disc |
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| 4. |
| No free disc space |
| 4. | Change disc |
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No monitor signal |
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| Input source not prepared |
| Prepare input source | ||
| 1. |
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| 1. | |||
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| 2. |
| Incorrect video output system |
| 2. | Switch video output system |
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| 3. |
| Actual input source not |
| 3. | Select proper input source |
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| consistent with selected |
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Timer recording cannot be done |
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| Disc does not meet |
| Replace with new disc | ||
| 1. |
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| 1. | |||
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| requirements |
| 2. | Set up time again |
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| 2. |
| Wrong time setting |
| 3. | Ensure input source works |
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| 3. |
| Input source does not work |
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| correctly during recording time |
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| properly during recording time |
| 4. | Set system to standby |
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| 4. |
| System power failure |
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Recording aborted halfway |
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| There is no free disc space |
| Replace with blank disc | ||
| 1. |
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| 1. | |||
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| 2. |
| Bad disc quality 45 |
| 2. | Replace with high quality disc |
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