
Troubleshooting
If your BC785D is not performing properly, try the following steps.
| Problem | 
 | Suggestion | 
| 
 | 
 | 
 | 
| Scanner won't work. | 1. | Check the connections at both ends of the AC Adapter. | 
| 
 | 2. | Turn ON the wall switch of your room. You could be | 
| 
 | 
 | using an outlet controlled by the wall switch. | 
| 
 | 3. | Move the AC Adapter to another wall outlet. | 
| 
 | 
 | 
 | 
| Improper reception. | 1. | Check the antenna connection. | 
| 
 | 2. | Move the scanner. | 
| 
 | 3. | You may be in a remote area which could require an | 
| 
 | 
 | optional  | 
| 
 | 
 | local electronics store. | 
| 
 | 
 | 
 | 
| Scan won't stop. | 1. | Adjust squelch threshold - refer to page 17, "Setting the | 
| 
 | 
 | Squelch". | 
| 
 | 2. | Check the antenna connection. | 
| 
 | 3. | Check to see if many of the channels are Locked Out. | 
| 
 | 
 | If so, the scanner has less chance of finding an | 
| 
 | 
 | active channel. | 
| 
 | 4. | Review each channels frequency to see if it is still | 
| 
 | 
 | stored in Memory and is correct. | 
| 
 | 5. | Its possible that none of the programmed frequencies | 
| 
 | 
 | are currently active. | 
| 
 | 
 | 
 | 
| Scan won't start. | 1. | Press the SCAN key again. | 
| 
 | 2. | Adjust the SQUELCH control. | 
| 
 | 3. | Check to see if all channels are Locked Out. | 
| 
 | 
 | 
 | 
| Weather Scan won't work. | 1. | Adjust squelch threshold - refer to page 17,"Setting the | 
| 
 | 
 | Squelch". | 
| 
 | 2. | Check the antenna. | 
| 
 | 
 | 
 | 
If you experience difficulty while in TrunkTracker mode, try the following steps.
| Problem | 
 | Suggestion | 
| Scanner won't track. | 1. | Missing the Data Frequency. | 
| 
 | 2. | Change to a Type 1 Scanner setup. | 
| 
 | 
 | Review Fleet Map Programming on page 64. | 
| 
 | 
 | 
 | 
| Scanner won't stop | 1. | No IDs have been programmed. | 
| during Scan List mode. | 2. | The IDs you have stored are not active. | 
| 
 | ||
| 
 | 
 | 
 | 
| Scanner will not acquire | 1. | Adjust the squelch for Trunking mode. | 
| data channel. | 
 | See page 50. | 
| 
 | 2. | Missing the frequency used for the data channel. | 
| 
 | 
 | Check your frequency list. | 
| 
 | 
 | 
 | 
| Missing replies | 1. | Change to a Type 1 scanner setup . | 
| to conversations. | 
 | Review Fleet Map Programming on page 64. | 
| 
 | 2. | Try another Preset Fleet Map or Program your own | 
| 
 | 
 | Fleet Map. | 
| 
 | 3. | Check to see that all of the systems frequencies | 
| 
 | 
 | have been entered. | 
| 
 | 
 | 
 | 
| Channel Activity | 1. | May be a telephone interconnect call, which are | 
| Indicators are flashing | 
 | intentionally blocked by your scanner. | 
| but no sound is heard. | 2. | The ID on your display is not active . | 
| 
 | ||
| 
 | 
 | 
 | 
| Scanner not tracking | 1. | Logical channel numbers (frequencies) for the system | 
| an EDACS system | 
 | are not programmed in the correct order. | 
| properly. | 
 | Check frequency resources and reprogram. | 
| 
 | 2. | Not all frequencies for the system are programmed. | 
| 
 | 
 | Check frequency resources. | 
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