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Trouble shooting
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Trouble Shooting
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.
Message | Possible causes | Possible Corrective measures | |
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| There is no SIM card in the | Make sure that the SIM card is correctly | |
SIM error | phone or you may have | ||
inserted. | |||
| inserted it incorrectly. | ||
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No connection | Signal weak | Move higher to a window or open | |
space. Check service provider coverage | |||
to the network | Outside GSM network | ||
map. | |||
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| When you want to change |
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| a security code you have to |
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Codes do not | confirm the new code by | Contact your Service Provider. | |
match | entering it again. The two | ||
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| codes that you have entered |
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| do not match. |
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Function | Not supported by Service |
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Provider or registration | Contact your Service Provider. | ||
cannot be set | |||
required |
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Calls not | Dialling error | New network not authorised. Check | |
New SIM card inserted | for new restrictions. Contact Service | ||
available | |||
Charge limit reached | Provider or reset limit with PIN 2. | ||
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| Press On/Off key for at least two | |
Phone cannot | On/Off key pressed too briefly | seconds. | |
Battery empty | Charge battery. Check charging | ||
be switched on | |||
Battery contacts dirty | indicator in the display. | ||
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| Clean contacts. | |
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LG KC910 User Guide