Solving Problems

If you have any trouble with your phone, try these simple steps first. If you still have a question, call our Customer Care Line listed on the front cover.

If…

Try…

 

 

No stations can make

- Checking the telephone cord connection.

or receive calls.

- Disconnecting the base AC adapter. Wait a few

minutes, then reconnect it.

 

 

 

One cordless

- Moving the handset closer to the base.

handset can’t make

- Resetting the handset.

or receive calls.

 

 

 

A station can make

- Making sure the ringer is turned on.

calls, but it won’t

- Making sure Do Not Disturb is turned off (see page

ring.

32).

 

 

 

- Making sure line 2 is properly connected (see page

 

2).

I can't make or

- Checking the dial mode on line 2.

receive calls on line

- Seeing if another station has activated Privacy

2.

Mode on line 2.

 

- Making sure you have subscribed to 2 separate

 

lines from your phone company.

 

 

I can't conference

- Seeing if another station has activated Privacy

line 1 and line 2

Mode on one of the lines (see page 30).

together.

 

 

 

I can't make or

- Making sure you using the corded handset on the

receive calls while

base.

the power is out.

- Checking the telephone cord connection.

 

 

A cordless handset's

- Charging the battery for 15-20 hours.

display won't turn

- Checking the battery pack connection.

on.

 

 

 

A cordless handset

- Charging the battery for 15-20 hours.

- Checking the battery pack connection.

is not working.

- Resetting the handset.

 

 

 

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Uniden DECT 4096, DECT4096 Series manual Solving Problems, If… Try…