Troubleshooting

If your phone is not performing to your expectations, please try these simple steps f irst.

Symptom

 

Suggestion

 

 

 

The status LED won´t light

Make sure the AC adapter is plugged into the base unit and wall outlet.

when the handset is placed

Make sure the handset is properly seated in the base unit.

in the base unit.

Make sure the charging contacts on the handset and base unit are clean.

The audio sounds weak

Press select/channel during a call to help eliminate background noise.

and/or scratchy.

Make sure that the base unit antenna is in a vertical position.

 

Move the handset and/or base unit to a different location away from metal

 

 

objects or appliances and try again.

 

Make sure that you are not too far from the base.

 

 

 

Can´t make or receive calls.

Check both ends of the base unit telephone line cord.

 

Make sure the AC adapter is plugged into the base unit and wall outlet.

 

Disconnect the AC adapter for a few minutes, then reconnect it.

 

Change the digital security code (See page 40).

 

Make sure line 1 or line 2 is pressed.

The handset doesn´t ring

The battery pack may be weak. Charge the battery on the base unit for

or receive a page.

 

more than 15-20 hours.

 

The handset may be too far away from the base unit.

 

Place the base unit away from appliances or metal objects.

 

Change the digital security code (See page 40).

Severe noise interference.

Keep the handset away from microwave ovens, computers, remote control toys,

 

 

wireless microphones, alarm systems, intercoms, room monitors, fluorescent

 

 

lights, and electrical appliances.

 

Move to another location or turn off the source of interference.

The Caller ID/CIDCW does

The handset was picked up before the second ring.

not display.

The call was placed through a switchboard or private PBX.

 

Call your local telephone company to verify your Caller ID service is current.

 

Make sure that the CIDCW option is set to ”On” .

 

Charge the handset.

A D D I T I O N A L I N F O R M AT I O N [ 43 ]

ADDITIONAL INFORMATION

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Uniden TRU3466 owner manual Troubleshooting