Important Information

Solving Problems

If you have any trouble with your phone, try these simple steps first. If you need help, visit the Customer Support page on our website; www. uniden.com.au for Australia or www.uniden.co.nz for New Zealand.

If…

Try…

 

-- Checking the telephone cord connection.

No handsets can make

-- Disconnecting the base AC adapter. Wait a

or receive calls.

few minutes, then reconnect it.

 

-- Making sure the base is plugged in.

A handset can’t make or

Moving the handset closer to the base.

receive calls.

 

A handset can make

-- Making sure the ringer is turned on.

calls, but it won’t ring.

-- Making sure Do Not Disturb is turned off.

A handset is not

-- Charging the battery for 15-20 hours.

-- Checking the battery connection.

working.

-- Resetting the handset.

 

A handset says

-- Moving the handset closer to the base.

-- Seeing if another handset is in Privacy

Unavailable.

Mode.

 

No handsets display

-- Letting calls ring twice before answering.

Caller ID information.

-- Making sure your Caller ID service is active.

Caller ID displays briefly

-- You may have to change the line mode.

and then clears.

Contact customer service.

I can’t transfer calls.

Resetting all handsets.

Two handsets can’t talk

Making sure no handset is in Privacy Mode.

to the caller.

 

The answering system

-- Making sure the answering system is on.

does not work.

-- Making sure the base is plugged in.

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Uniden XDECT R035BT manual Important Information, Solving Problems, If… Try…