Troubleshooting
Problems and Solutions
If you encounter problems even though you have followed the installation and use instructions of the modem, refer to the following table that lists the most common failures and their solutions.
Identifying the current problem
Symptom | Solution |
|
|
The software | Check the software configuration. |
indicates that the | Make sure that it is configured for the |
modem is not | appropriate COM port (in most cases it |
installed. | should be set to COM2). Check also that |
| no other application is using this same |
| port. Check also that the modem is |
| properly inserted in its casing. |
|
|
The modem displays | Both the modem and the application |
double characters on | local echoes are turned on. |
the terminal screen. | To turn local echo off type: |
| $7((QWHU! |
|
|
Sportster Winmodem 33600 & x2/56K - User's manual 21
