3. TRANZ 460 Terminal

•Unless otherwise instructed in this reference manual, do not, under any circumstances, attempt any service, adjustments, or repairs on this unit.

•If your equipment failure cannot be resolved, call the toll free (800- 834-9133) VeriFone Customer Support Hot Line and ask for an MRA (Merchandise Return Authorization) approval number. You must have an MRA approval number before returning your equipment for repair.

Troubleshooting

These troubleshooting guidelines identify various problems and the appropriate corrective action. If you have problems operating your TRANZ 460 terminal, read these troubleshooting examples. If your problem persists, or if it is not listed here, call the VeriFone Customer Support Hot Line listed above.

Error Messages Appendix D of this manual lists the different prompts and error messages that may appear on the display panel. If you see any of these messages, refer to this appendix for an explanation of the message.

Display Panel Does

Not Display Correct

Information

Telephone Does Not Work Properly

If the TRANZ 460 displays incorrect information, such as an unreadable message or nothing at all, you may have a power problem or a defective terminal. Follow these steps to determine the cause of the problem:

1.Your application may not have been properly loaded; repeat the downloading procedure again.

2.Run the Display Test, as described in Section 4, Diagnostics, of the TRANZ 460 Reference Manual, to ensure the display components are working.

3.If the problem persists, call the toll free VeriFone Customer Support Hot Line to have your terminal repaired or replaced.

1.Check your telephone line and telephone connections.

2.Check the phone lines using another standard telephone. If the other telephone works, have your telephone repaired or replaced.

Printer Does Not Work

1.Verify that there is a ribbon cassette properly loaded in the printer, (or disregard this step if your terminal operates ribbonless).

2.Verify that the printer paper is properly loaded in the printer. The printer will not operate without a paper roll correctly installed.

3.Check the terminal for signs of power failure.

TRANZ 460 Terminal

3 - 9

Page 22 Page 24
Page 23
Image 23
VeriFone TRANZ 460 manual Troubleshooting, Printer Does Not Work
Page 22 Page 24

TRANZ 460 specifications

The VeriFone TRANZ 460 is an advanced point-of-sale (POS) terminal designed to facilitate seamless transactions for businesses of all sizes. Known for its reliability and user-friendly interface, the TRANZ 460 incorporates numerous features and technologies that enhance the payment processing experience for both merchants and customers.

At the heart of the TRANZ 460 is its robust processing power, which allows for rapid transaction times. Merchants can process credit and debit card payments quickly, ensuring a smooth checkout experience. The device supports multiple payment types, including EMV chip cards, magstripe cards, and NFC (Near Field Communication) payments such as Apple Pay and Google Wallet. This versatility makes the TRANZ 460 suitable for various retail environments, catering to diverse customer preferences.

One of the standout characteristics of the TRANZ 460 is its large, bright display. The terminal features a user-friendly interface, enabling merchants to navigate easily through different functions and transaction types. The touchscreen functionality further aids in simplifying the payment process, allowing for quick and efficient operation.

Security is paramount in the world of payment processing, and the TRANZ 460 is equipped with advanced encryption and tokenization technologies. These features work to protect sensitive customer data during transactions, providing peace of mind for both merchants and consumers. The device is compliant with PCI DSS (Payment Card Industry Data Security Standard), ensuring that it meets the highest security standards in the industry.

The TRANZ 460 also boasts a compact and ergonomic design, making it easy to integrate into any retail setup. Its durable construction ensures longevity, even in high-traffic environments. The terminal can be connected to peripherals such as printers and barcode scanners, further enhancing its functionality in a comprehensive POS system.

In conclusion, the VeriFone TRANZ 460 stands out as a reliable and feature-rich POS terminal. With its fast processing speeds, multi-payment acceptance, intuitive display, and strong security measures, it is an excellent choice for businesses looking to streamline their payment processing and improve customer experience. Whether in retail, hospitality, or service industries, the TRANZ 460 is equipped to meet the demands of modern payment solutions.
Top Page Image Contents