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VeriFone TRANZ 460 manual Maintenance and Keypad Diagnostics, ProblemSolution

Models: TRANZ 460

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Appendix C. PINpad 201 Device

"THANK YOU" appears for 3 seconds at the end of the transaction. The PINpad device then returns to the idle prompt.

Maintenance and Keypad Diagnostics

VeriFone follows stringent quality control standards in manufacturing all PINpad devices. Each unit receives numerous tests before leaving the factory to ensure quality and reliability. However, should you encounter a problem in operation, read this section for possible causes and solutions.

Cleaning Periodically clean the PINpad device with a clean cloth dampened with water and a mild soap or cleaner. Do not use harsh chemicals.

Warning: Because your PINpad unit can be damaged by liquids, do not spray liquid cleaners directly on the device. Always apply the cleaner to the cloth before cleaning the PINpad device.

Returning the PINpad Device

Troubleshooting

If you need to return your PINpad unit for service or replacement, call the toll free number given below and ask for the VeriFone MRA (Merchant Return Authorization) desk. Be sure to mention the serial number found on the bottom of your unit.

If phoning from the United States, call 800-834-9133.

If phoning from outside the United States, call 714-979-1870.

Warning: Do not try to service, repair or adjust the PINpad device in any other way. Return the unit to VeriFone if it does not operate properly.

Send the malfunctioning PINpad device with approved MRA number to VeriFone, Inc. 3080 Airway Ave., Costa Mesa, CA 92626 for repair or replacement.

These troubleshooting guidelines identify various problems and the appropriate corrective action. If you have a problem with your PINpad unit, read these troubleshooting examples. If your problem persists or is not listed here, call the toll free number (800-834-9133) and ask for the VeriFone MRA (Merchant Return Authorization) desk. You must have MRA desk approval before returning your equipment for repair.

Warning: Turn off or unplug the terminal whenever connecting or discon- necting it from the PINpad device. Do not turn off or unplug the terminal while it is processing; memory corruption and data loss can result.

ProblemSolution

Display Panel does not work 1.

Check all your cable connections.

2.

Check your terminal’s AC outlet to be sure

 

it’s supplying sufficient power; substitute

 

the terminal’s power pack with another

 

power pack.

TRANZ 460 Terminal

C - 5

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VeriFone TRANZ 460 manual Maintenance and Keypad Diagnostics, ProblemSolution
Page 80 Page 82

TRANZ 460 specifications

The VeriFone TRANZ 460 is an advanced point-of-sale (POS) terminal designed to facilitate seamless transactions for businesses of all sizes. Known for its reliability and user-friendly interface, the TRANZ 460 incorporates numerous features and technologies that enhance the payment processing experience for both merchants and customers.

At the heart of the TRANZ 460 is its robust processing power, which allows for rapid transaction times. Merchants can process credit and debit card payments quickly, ensuring a smooth checkout experience. The device supports multiple payment types, including EMV chip cards, magstripe cards, and NFC (Near Field Communication) payments such as Apple Pay and Google Wallet. This versatility makes the TRANZ 460 suitable for various retail environments, catering to diverse customer preferences.

One of the standout characteristics of the TRANZ 460 is its large, bright display. The terminal features a user-friendly interface, enabling merchants to navigate easily through different functions and transaction types. The touchscreen functionality further aids in simplifying the payment process, allowing for quick and efficient operation.

Security is paramount in the world of payment processing, and the TRANZ 460 is equipped with advanced encryption and tokenization technologies. These features work to protect sensitive customer data during transactions, providing peace of mind for both merchants and consumers. The device is compliant with PCI DSS (Payment Card Industry Data Security Standard), ensuring that it meets the highest security standards in the industry.

The TRANZ 460 also boasts a compact and ergonomic design, making it easy to integrate into any retail setup. Its durable construction ensures longevity, even in high-traffic environments. The terminal can be connected to peripherals such as printers and barcode scanners, further enhancing its functionality in a comprehensive POS system.

In conclusion, the VeriFone TRANZ 460 stands out as a reliable and feature-rich POS terminal. With its fast processing speeds, multi-payment acceptance, intuitive display, and strong security measures, it is an excellent choice for businesses looking to streamline their payment processing and improve customer experience. Whether in retail, hospitality, or service industries, the TRANZ 460 is equipped to meet the demands of modern payment solutions.