Viking DMOD241SS manual Before you call for service, Problem, Possible cause, Solution

Before you call for service

Please check the following before calling for service. It may save you time and expense.

Problem		Possible cause		Solution
1. Part or all of	•	Power cord of	• Make sure the power
DrawerMicro		DrawerMicro Oven is not		cord is tightly con-
Oven does		completely		nected to the outlet.
not		connected to the
operate.		electrical outlet.
	•	Power outage.	•	Check house lights
				to be sure. Call your
				local electric company
				for service.
	•	Fuse/circuit breaker at	• Replace the fuse or re-
		home doesn’t work.		set the circuit breaker.
	•	DrawerMicro Oven is in	• See page 27 for
		Demo Mode.		how to cancel Demo
				Mode.
2. Food in	•	No power to the	•	See SOLUTION for
DrawerMicro		appliance.		PROBLEM 1.
Oven is not	•	DrawerMicro Oven	• Check if the controls
heated.		controls improperly set.		have been properly
				set.
	•	DrawerMicro Oven is in	•	See page 27.
		Demo Mode.
3. DrawerMicro	•	Light bulb is loose or	•	Call for service.
Oven light		burned out.
does not
work.

4. Touch	• Control Lock is on.
controls will
not operate.

•See page 25 to un- lock.

5.	Display	•	Power failure.	• Touch Clear pad and
	flashes.			reset the clock. If the
				DrawerMicro Oven
				was in use, you must
				reset the cooking
				function.
6.	Steam from	•	During microwaving,
	the vent.		steam may come from
			the right side of the vent.

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