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Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a d ial tone before dialing. The handset may t ake a second or two to nd
the telepho ne base and produce a dial tone. This is norma l. Wait an extra se cond before
dialing.
• Make sure your phon e is set to the correc t dial mode for the t ype of ser vice that you have
(pulse or touchtone). Refer to the Setup s ection of this user’s manual to set the dial m ode.
• If the other phones in your home are having the issue, the probl em is in your wiring or local
service. Contact your lo cal telephone company.
• Eliminate any bac kground noise. Noise from a television, radio or other app liance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, rst try muting
the handset before dialing, or dialing from another room in your home with less background
noise.
Additional information