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Troubleshooting
Problem Suggestion
I cannot dial out. • Make sure you have a d ial tone before dialing. The handset may t ake a second or two to nd
the telepho ne base and produce a dial tone. This is norma l. Wait an extra se cond before
dialing.
• Make sure your phon e is set to the correc t dial mode for the t ype of ser vice that you have
(pulse or touchtone). Refer to the Setup s ection of this user’s manual to set the dial m ode.
• If the other phones in your home are having the issue, the probl em is in your wiring or local
service. Contact your lo cal telephone company.
• Eliminate any bac kground noise. Noise from a television, radio or other app liance may cause
the phone not to dial out properly. If you cannot eliminate the background noise, rst try muting
the handset before dialing, or dialing from another room in your home with less background
noise.
Additional information