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46
Problem Suggestion
UNABLE TO CALL
TRY AGAIN displays
on my handset.
• Move the han dset closer to the telephone base. You might have moved out o f range.
• If the handset is in its telephone base and the charging light does not light, refer to the charge
light is off in this troubl eshooting guide.
• Reset the telep hone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it
back in. Allow up to one minute for the h andset and telephone base to reset.
• Other electronic products can cause interf erence with your c ordless pho ne. Try i nstalling
your phone as far away from these types of electro nic devices as possibl e: wireless routers,
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal
computers, kitchen app liances and other cordless phon es.
The battery does not
hold a charge.
• Charge the battery in the h andset for 16 hours. For optim um daily per formance, return the
handset to its telephone base w hen not in use.
• You may need to purchase a new battery, please refer to t he battery sec tions in this user’s
manual.
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual
for further instructi on.
If you subscribe to DSL
service
• If you hear noise during conversations and/or your caller ID features aren’t functioning properly,
install a DSL lter to the telepho ne line between t he telephone base and the telephone line
jack. Contact your DSL provid er to obtain a DSL lter.
I hear other calls while
using my phone.
• Disc onnect your telephone bas e from the telephone jac k, and plug in a regul ar telephone. If
you still hear other calls, the problem is probably in your wiring or local service. Call your local
telephone company.
Troubleshooting