How do I restart my Soho 6? | WatchGuard Technologies SOHO 6

Chapter 10: Support Resources

four, numbered, Ethernet ports (labeled 0-3) and reload the configuration.

If the Mode light is blinking:

The SOHO 6 requires a DHCP assigned IP address for the external interface, but did not receive it. The WAN port is not connected to another appliance, the physical connection is faulty, or the other appliance is not operating properly.

How do I register my SOHO 6 with the LiveSecurity Service?

Register online by activating your bundled LiveSecurity® Service subscription. Activation entitles you to receive threat alert notifications, expert security advice, free anti-virus protection, software updates, technical support by web or phone, and access to extensive online help resources. To activate, make a note of your SOHO serial number, then use your Web browser to go to:

http://www.watchguard.com/activate

For more information, see “Register your SOHO 6 and Activate the LiveSecurity Service” on page 27.

How do I restart my SOHO 6?

1With your Web browser, go to the System Status page using

the Trusted IP address of the SOHO 6.

For example, if using the default IP address, go to: http://192.168.111.1

2Click Reboot.

3Wait for the SOHO 6 to complete the process. The MODE light on the front of the SOHO 6 will turn off, then back on. The SOHO 6 takes 30 seconds to boot up.

108	WatchGuard Firebox SOHO 6.1

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WatchGuard Technologies SOHO 6 How do I register my Soho 6 with the LiveSecurity Service?, How do I restart my Soho 6?

Contents

WatchGuard Firebox Soho User Guide Using this Guide Following conventions are used in this guide CE Notice Certifications and NoticesFCC Certification Industry Canada Vcci Notice Class a ITE Declaration of Conformity Watchguard Soho Software END-USER License Agreement User Guide Vii Viii WatchGuard Firebox Soho Copyright, Trademark, and Patent Information WatchGuard Firebox Soho User Guide Xii WatchGuard Firebox Soho Contents Configure the Network Interfaces Configure the Firewall Settings VPN-Virtual Private Networking Index 117 Xviii WatchGuard Firebox Soho Introduction Welcome Package Contents How Does a Firewall Work? How Does Information Travel on the Internet? IP addressesProtocol Port numbers ServicesHow Does the Soho 6 Process Information? Network Address Translation Faster Processor Soho 6 Hardware DescriptionSoho 6 front and rear views Ethernet ports 100 StatusLink Mode OPT port WAN port Reset buttonPower input Numbered ports Introduction WatchGuard Firebox Soho Installation Before You Begin Review and record your current TCP/IP settingsClick Start = Programs = Accessories = Command Prompt Microsoft Windows 2000 and Windows XP Macintosh Microsoft Windows NTMicrosoft Windows 95 or 98 or ME Other operating systems Unix, Linux Disable the Http proxy setting of your Web browser Exit the TCP/IP configuration screen Netscape Click Edit = Preferences Internet Explorer 5.0, 5.5, Enable your computer for DhcpClick Start = Settings = Control Panel Click Tools = Internet Options Click Properties Physically connect the Soho Cabling the Soho 6 for one to four appliances Cabling the Soho 6 for more than four computers Physically connect the Soho Soho 6 is now connected to the Internet and your hub Soho 6 Basics Soho 6 Home Page-System Status Soho 6 Basics Default Factory Settings External NetworkTrusted Network Upgrade Options Reset a Soho 6 to factory defaultFirewall Settings System Security Register your Soho 6 and Activate the LiveSecurity Service Base model Soho Reboot the Soho Reboot the Soho Soho 6 Basics WatchGuard Firebox Soho Configure Network Interfaces Configure Your External NetworkNetwork addressing Configure the Soho 6 External Network for dynamic addressing Configure the Soho 6 External Network for static addressing Manual ConfigurationNetwork = External Configure the Soho 6 External Network for PPPoE Click Automatically restore lost connections Configure the Trusted Network Configure Dhcp Server and Dhcp Relay Trusted Network Configuration page appears Configure additional computers on the Trusted Network Configure the Trusted Network with static addresses Network = Trusted Configure Static Routes Click Add View Network Statistics Network = Network Statistics Configure the Dynamic DNS Service Select the Enable Dynamic DNS client checkboxNetwork = DynamicDNS Configure OPT Port Upgrades Configure Dual ISP Port Configure OPT Port Upgrades Network = Dual ISP Configure VPNforce Port Network = Optional Configure OPT Port Upgrades Configure the Network Interfaces WatchGuard Firebox Soho Administrative Options System Security System management Administration = System Security Set up VPN Manager Access Soho Remote Management Administration = VPN Manager Access Select Enable VPN Manager Access Update Your Firmware Administration = Update Redeem your Soho 6 Upgrade Options Administration = Upgrade Upgrade optionsSeat Licenses VPNforce Port LiveSecurity Service Subscription RenewalsDual ISP Port IPSec Virtual Private Networking VPN View the Configuration File Administration = View Configuration File Configure Firewall Settings Firewall Settings Configure Incoming and Outgoing Services Pre-configured ServicesFirewall = Incoming or Outgoing Create a Custom Service Firewall = Custom Service Custom Service page refreshes Block External Sites Blocked Sites page appears Firewall Options Firewall = Firewall Options Ping requests received on the External Network Denying FTP access to the Trusted Network interfaceSelect Do not allow FTP access to Trusted Network Socks implementation for the Soho Configuring your Socks application Logging all allowed outbound traffic Disabling Socks on the Soho Enable override MAC address for the External Network Select Log All Allowed Outbound AccessSelect Enable override MAC address for the External Network Select Enable pass through address Create an Unrestricted Pass ThroughFirewall = Pass Through Create an Unrestricted Pass Through Configure the Firewall Settings WatchGuard Firebox Soho Configure Logging View Soho 6 Log Messages From the navigation bar on the left side, select Logging To have your log messages synchronize with your computer Select Enable WatchGuard Security Event Processor Logging Set up Logging to a Syslog Host Select Enable syslog outputLogging = Syslog Logging Set the System Time Select Include local time in syslog message Select Adjust for daylight savings time Select a time zone from the drop list Configure Logging WatchGuard Firebox Soho Why Create a Virtual Private Network? VPN-Virtual Private Networking What You Need IP Address Table example Enable the VPN Upgrade Special Considerations Frequently Asked QuestionsWhy do I need a static external address? How do I get a static external IP address? How do I enable a VPN Tunnel? Why is ping not working?How do I obtain a VPN upgrade license key? How do I troubleshoot the connection? Set Up Multiple SOHO-SOHO VPN Tunnels VPN = Manual VPN Soho 6 you want to set up a VPN tunnel Enter the Name, IPSec Gateway Address, and Shared Key for Set Up Multiple SOHO-SOHO VPN Tunnels Forward Secrecy Configure Split Tunneling Muvpn Clients View the VPN Statistics Statistics Soho 6 WebBlocker How WebBlocker Works Web site not in the WebBlocker database Web site in the WebBlocker databaseWatchGuard WebBlocker database unavailable Bypass the Soho 6 WebBlocker Purchase and Activate Soho 6 WebBlockerWebBlocker users and groups Groups Configure the Soho 6 WebBlocker WebBlocker = SettingsActivate WebBlocker Select Enable WebBlocking Create WebBlocker Groups and Users Click New to create a group name and profile Click Submit To the right of the Users field, click New WebBlocker Categories Alcohol/tobaccoIllegal Gambling Satanic/cult Militant/extremistDrug Culture Intolerance Search Engines Gross DepictionsViolence/profanity Sports and Leisure Sexual Acts Full NudityPartial/artistic Nudity Troubleshooting Tips Support ResourcesGeneral How do I register my Soho 6 with the LiveSecurity Service? How do I restart my Soho 6? What is a Soho 6 Feature Key? Cant get a certain Soho 6 feature to work with a DSL modemHow does the seat limitation on the Soho 6 work? 110 How do I set up Dhcp on the trusted network of the Soho 6? ConfigurationWhere are the Soho 6 settings stored? Select Enable Dhcp Server and then click Submit Disable Enable Dhcp Server and then click Submit How do I set up and disable Webblocker?How do I change to a static, trusted IP address? Firewall = Incoming VPN Management How do I set up my Soho 6 for VPN Manager Access? How do I set up VPN to a Soho 6s? Online Documentation and In-Depth FAQs Contact Technical support Index Numerics WAN Socks Redeeming 57 types Upgrade page 58 upgrading Processor WebBlocker 122