Manuals / Western Telematic / Computer Equipment / Switch

Western Telematic APS-16M, APS-8M manual Customer Service, Apx-3

Models: APS-16M APS-8M

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Appendices

C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST, Monday through Friday. When calling, please be prepared to give the name and make of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5 Sterling

Irvine, California 92618

Local Phone: (949) 586-9950

Toll Free Service Line: 1-888-280-7227

Service Fax: (949) 457-8138

Email: service@wti.com

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Western Telematic APS-16M, APS-8M manual Customer Service, Apx-3

Contents

Models Covered User’s GuidePage Input Supply Secure RackingGrounding Shock Hazard Do Not Enter Disconnect PowerTable of Contents List of Figures Introduction Modem Communication Configuration BackupAPS-8M and APS-16M Units Typographic ConventionsFront Panel Unit DescriptionBack Panel  Power SwitchGetting Started Hardware InstallationConnect your Equipment to the Serial Ports Communicating with the APS-8/16M Access Command ModePort Status Screen Model APS-8M Shown APS-8M / APS-16M Asynchronous Port Switches User’s Guide Connecting Power to the APS Unit Hardware InstallationAC Powered Units DC Powered UnitsConnect a Telco Line to the Modem Port Connecting Devices to the APS Serial PortsAccess to the APS-8/16M Command Mode ConfigurationPassword Functions System SetUp PortsSystem Parameters Menu System Parameters Menu /F Edit Password Directory Password DirectoryAdding Passwords Editing and Deleting Passwords Dial Back Function Deleting the Entire Password DirectoryDial Back Example Add Name/Password MenuSystem Parameters Menu Configuration Conventions Port ConfigurationPort Modes RTS/CTS 3. RS232 Port Configuration MenusConﬁguration Port Parameters Menu Modem Mode Port 3 Shown Conﬁguration APS-8M / APS-16M Asynchronous Port Switches User’s Guide Invalid Access Lockout Feature Copy Port Parameters Copying Parameters to All PortsSave User Selected Parameters APS-8M / APS-16M Asynchronous Port Switches User’s Guide Communicating with the Internal Modem Internal ModemCommand Function/Options Common AT CommandsDial String Modiﬁers Data Terminal Ready DTR Control Command Function/Options Port Status Screen /S Status ScreensPort Diagnostics Screen /SD Port Diagnostics Screen Model APS-8M Defaults Shown Port Parameters Screens /W Password Directory Screen /VPassword Directory Screen Sample Values Shown APS-8M / APS-16M Asynchronous Port Switches User’s Guide Operation Any-to-Any ModePort Connection and Disconnection Enter Disconnecting PortsThree Characters Uses the format EnterLLLEnter, where Server Enter Defining Hunt GroupsHunt Group Example Buffer Mode Passive ModeXx Enter Reading Data from Buffer Mode PortsPort Buffers Modem ModeOperation APS-8M / APS-16M Asynchronous Port Switches User’s Guide Sending Parameters to a File Saving and Restoring Configuration ParametersRestoring Saved Parameters 10-1 Upgrading APS-8/16M Firmware10-2 Command Conventions Command Reference Guide11-1 11-2 Command Response11-3 Command SummaryFormat Response Command SetTerse 11-4Format /CP Enter Format /C x x Enter11-5 2 Enter or /D/Y 3 Enter Format /D/Y x x EnterFormat /E/Y x x Enter 11-6Format /H Enter Format /F EnterFormat /I/Y Enter 11-7Format /S Enter Format /P x EnterFormat /SD Enter 11-8Format /UF Enter Format /U EnterFormat /UL Enter Format /V EnterFormat /X Enter Format /W x Enter11-10 Apx-1 RS232 Port InterfacePower SpecificationsRS232 Port Interface Stop Bits 1 orApx-3 Customer ServiceTrademarks Used in this Manual Trademark and Copyright InformationApx-4 Apx-5 Regulatory StatementsApx-6 EMC, Safety, and R&TTE Directive ComplianceIndex-1 IndexIndex-2 Index Index-3Index-4 Page Sterling Irvine California 949 586-9950 Toll Free