Warranty and Product Information
If you are returning a product from outside of the USA or CanadaIn addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.
Information About Your System
As soon as you open your package, record the following information and be sure to keep your proof of purchase.
❐ | Serial Number | ______________________________ |
❐ | Purchased From | ______________________________ |
❐ | Purchase Date | ______________________________ |
If you need to contact Customer Service, please record the following details before calling. This information will help our representatives give you better service.
❐ | Type of installation | ______________________________ |
❐ Length of time Sun Tie XR | ______________________________ | |
| has been installed |
|
❐ | Description of problem | ______________________________ |
___________________________________________________________