Condition

Suggested solutions

 

 

Background

Background scatter results from bits of toner

scatter

distributed on the printed page.

• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or via the printer properties window.

Misformed

• If characters are improperly formed and

characters

producing hollowed images, the paper stock

 

 

 

may be too slick. Try a different paper. See

 

 

 

page 5.3.

 

 

 

 

 

 

 

 

Page skew

•

Ensure that the paper is loaded properly.

 

 

 

•

Check the paper type and quality. See page

 

 

 

 

5.2.

 

 

 

•

Ensure that the paper is loaded correctly and

 

 

 

 

the adjustable guides are not too tight or too

 

 

 

 

loose against the paper stack.

 

 

 

 

 

 

 

 

 

 

Curl or wave

•

Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and humidity can cause paper

curl. See page 5.2.

• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Condition

 

Suggested solutions

 

 

 

Wrinkles or

•

Ensure that the paper is loaded properly.

creases

•

Check the paper type and quality. See page

 

 

5.2.

 

•

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

Back of

•

The transfer roller may be dirty. See page 8.1.

printouts are

•

Check for leaking toner. Clean the inside of

dirty

 

the printer.

Solid black

•

The toner cartridge may not be installed

pages

 

properly. Remove the cartridge and reinsert.

 

 

 

•

The toner cartridge may be defective and

 

 

 

 

need replacing. Install a new toner cartridge.

 

 

 

•

The printer may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

 

 

 

 

 

 

Loose toner

•

Clean the inside of the printer.

 

 

 

 

•

Check the paper type and quality. See page

 

 

 

 

 

5.2.

 

 

 

 

•

Install a new toner cartridge. See page 8.4.

 

 

 

 

• If the problem persists, the printer may require

 

 

 

 

 

repair. Contact a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

Character voids

Character voids are white areas within

 

 

 

 

characters that should be solid black:

 

 

 

 

 

 

 

 

•

If you are using transparencies, try another

 

 

 

 

 

type of transparency. Because of the

 

 

 

 

 

composition of the transparency, some

 

 

 

 

 

character voids may be normal.

 

 

 

 

•

You may be printing on the wrong surface on

 

 

 

 

 

the paper. Turn over the paper in the tray.

 

 

 

 

 

 

•The paper may not meet paper specifications. See page 5.3.

9.8 <Troubleshooting>

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Page 38
Image 38
Xerox 3124 Misformed, Characters, Skew, Curl or wave, Condition Suggested solutions Wrinkles or, Creases, Back, Dirty
Page 37 Page 39

3124 specifications

The Xerox 3124 is a compact yet powerful monochrome laser printer that targets small to medium-sized work environments. Renowned for its efficiency and reliability, the 3124 is engineered for businesses that prioritize print quality and speed without occupying valuable office space.

At the heart of the Xerox 3124 lies its impressive print speed, capable of producing up to 24 pages per minute. This speed ensures that users can complete their printing tasks swiftly, making it an ideal choice for busy workgroups that handle a high volume of printing. With a first-page-out time of approximately 8 seconds, users can expect almost instant output, thus enhancing productivity.

The printer features a maximum print resolution of 1200 x 1200 dpi. This high resolution guarantees crisp and professional quality prints, whether it’s text-heavy documents or intricate graphics. The Xerox 3124 utilizes advanced laser technology, ensuring sharp lines and clear images, making it suitable for a range of business documents, from reports to presentations.

In terms of user functionality, the Xerox 3124 is designed with ease of use in mind. It includes a straightforward control panel that allows users to manage printer settings efficiently. Furthermore, it supports various media sizes and types, including envelopes, labels, and heavier cardstock, providing versatility for different printing needs.

The Xerox 3124 is equipped with robust connectivity options, including USB and Ethernet, allowing for seamless integration into any network. This feature facilitates sharing the printer among multiple users, enhancing collaborative efforts within the workplace. In addition, compatibility with various operating systems, including Windows and macOS, ensures a user-friendly experience for diverse computing environments.

One of the standout characteristics of the Xerox 3124 is its compact design, measuring just 14.2 x 14.2 x 10.5 inches. This space-saving structure makes it easy to place on desks or in tight office spaces without compromising on performance.

Lastly, the energy-efficient design of the Xerox 3124 means that it adheres to strict environmental standards, reducing its energy consumption and overall ecological footprint. This combination of features—speed, quality, usability, connectivity, and sustainability—catapults the Xerox 3124 to the forefront as a reliable and efficient solution for any office printing needs.
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