Condition

 

Suggested solutions

Horizontal

If horizontally aligned black streaks or smears

stripes

appear:

 

The toner cartridge may be installed

 

 

improperly. Remove the cartridge and

 

 

reinsert.

 

The toner cartridge may be defective. Install a

 

 

new toner cartridge. See page 8.4.

 

• If the problem persists, the printer may require

 

 

repair. Contact a service representative.

Curl

If the printed paper is curled or paper does not

 

feed into the printer:

 

Turn over the stack of paper in the tray. Also

 

 

try rotating the paper 180° in the tray.

An unknown

Your printer is probably being used at an altitude

image repetitively

of 2,500 m (8,200 ft) or above.

appears on a

The high altitude may affect the print quality

next few sheets

such as loose toner or light imaging. You can set

or loose toner,

this option through Printer Settings Utility or

light print or

Printer Tab in printer driver’s properties. Refer

contamination

to the Software Section for details.

occurs.

 

Common Windows problems

Condition

Suggested solutions

 

 

“File in Use”

Exit all software applications. Remove all

message appears

software from the StartUp Group, then restart

during installation.

Windows. Reinstall the printer driver.

 

 

“Error Writing to

• Ensure that the cables are connected

LPTx” message

correctly and the printer is on.

appears.

• If bi-directional communication is not turned

 

on in the driver, it will also cause this

 

message.

 

 

“General Protection

Close all other applications, reboot Windows,

Fault”, “Exception

and try printing again.

OE”, “Spool32”, or

 

“Illegal Operation”

 

messages appear.

 

 

 

Condition

Suggested solutions

 

 

“Fail To Print,” “A

These messages may appear during printing.

printer timeout error

Just keep waiting until the printer finishes

occurred,”

printing. If the message appears in standby

messages appear.

mode or after printing has been completed,

 

check the connection and/or whether an error

 

has occurred.

 

 

Note

• Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP(32/64 bit)/ 2003 User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems (Phaser 3125/B, 3125/N only)

The following situations are PostScript language specific and may occur when several printer languages are being used.

Note

• To receive a printed or screen displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Condition

Possible cause

Suggested solutions

 

 

 

PostScript file

The PostScript

• Print a configuration page and

can not be

driver may not

verify that the PostScript

printed.

be installed

version is available for printing.

 

correctly.

• Install the PostScript driver; to

 

 

installing the PS printer driver,

 

 

see the Software Section.

 

 

• If problem consists, contact a

 

 

service representative.

 

 

 

“Limit Check

The print job

You might need to reduce the

Error” message

was too

complexity of the page.

appears.

complex.

 

 

 

 

A PostScript

Print job may

Make sure that the print job is a

error page

not be

PostScript job. Check to see

prints.

PostScript.

whether the software application

 

 

expected a setup or PostScript

 

 

header file to be sent to the

 

 

printer.

 

 

 

When print a

The resolution

Make sure that the resolution

document in

setting in the

setting in your printer driver

Macintosh with

printer driver

matches that in Acrobat Reader.

Acrobat Reader

may not be

 

6.0 or higher,

matched with

 

colors print

that in Acrobat

 

incorrectly.

Reader.

 

 

 

 

9.9 <Troubleshooting>

Page 39
Image 39
Xerox 3124 manual Common Windows problems, Common PostScript problems Phaser 3125/B, 3125/N only

3124 specifications

The Xerox 3124 is a compact yet powerful monochrome laser printer that targets small to medium-sized work environments. Renowned for its efficiency and reliability, the 3124 is engineered for businesses that prioritize print quality and speed without occupying valuable office space.

At the heart of the Xerox 3124 lies its impressive print speed, capable of producing up to 24 pages per minute. This speed ensures that users can complete their printing tasks swiftly, making it an ideal choice for busy workgroups that handle a high volume of printing. With a first-page-out time of approximately 8 seconds, users can expect almost instant output, thus enhancing productivity.

The printer features a maximum print resolution of 1200 x 1200 dpi. This high resolution guarantees crisp and professional quality prints, whether it’s text-heavy documents or intricate graphics. The Xerox 3124 utilizes advanced laser technology, ensuring sharp lines and clear images, making it suitable for a range of business documents, from reports to presentations.

In terms of user functionality, the Xerox 3124 is designed with ease of use in mind. It includes a straightforward control panel that allows users to manage printer settings efficiently. Furthermore, it supports various media sizes and types, including envelopes, labels, and heavier cardstock, providing versatility for different printing needs.

The Xerox 3124 is equipped with robust connectivity options, including USB and Ethernet, allowing for seamless integration into any network. This feature facilitates sharing the printer among multiple users, enhancing collaborative efforts within the workplace. In addition, compatibility with various operating systems, including Windows and macOS, ensures a user-friendly experience for diverse computing environments.

One of the standout characteristics of the Xerox 3124 is its compact design, measuring just 14.2 x 14.2 x 10.5 inches. This space-saving structure makes it easy to place on desks or in tight office spaces without compromising on performance.

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