Xerox 7700 manual Print Defects and Potential Remedies

If the information provided in this section does not solve your print problem, refer to Getting Help on page 76.

Print Defects and Potential Remedies

Print-Quality Problem Potential Remedies

Print Quality

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Thin, light or white lines appear in only one color.

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0806-33

1.Open the front cover.

2.Remove the waste toner cartridge; be careful not to spill toner as you remove the cartridge.

Note: For instructions on removing the waste toner cartridge, refer to the labels inside the cover.

3.Remove the laser lens cleaner from the inside of the front door.

4.Scrub the laser lens of the color with the problem.

5.If the problem continues after cleaning the laser lens, do the following:

a.Remove the print cartridge of the problem color.

Caution: Do not touch the shiny blue surface of the print cartridge because you may damage it.

b.Visually inspect the shiny blue surface of the print cartridge.

c.If any scratches or damage are visible on this shiny blue surface or if the problem persists, replace the print cartridge with a new one.

56 Phaser 7700 Color Printer