Yamaha AVENTAGE RX-A2020, AVENTAGE RX-A3020 Audio, Cause, Remedy, Problem, speaker, No sound, the unit with HDMI), The volume cannot be increased, No sound is coming from the subwoofer

Audio

Problem	Cause	Remedy
	Another input source is selected.	Select an appropriate input source with the input selection keys.
No sound.	Signals that the unit cannot reproduce are being input.	Some digital audio formats cannot be played back on the unit. To check the audio
		format of the input signal, use “Audio Signal” in the “Information” menu (p.131).
	The cable connecting the unit and playback device is defective.	If there is no problem with the connection, replace with another cable.
The volume cannot be increased.	The maximum volume is set.	Use “Max Volume” in the “Setup” menu to adjust the maximum volume (p.118).
	A device connected to the output jacks of the unit is not turned on.	Turn on all devices connected to the output jacks of the unit.
	The playback source does not contain a signal for the channel.	To check it, use “Audio Signal” in the “Information” menu (p.131).
	The currently selected sound program/decoder does not use the	To check it, use “Test Tone” in the “Setup” menu (p.117).
	speaker.
	Audio output of the speaker is disabled.	Perform “Auto Setup” (p.50) or use “Configuration” in the “Setup” menu to change
		the speaker settings (p.115).
No sound is coming from a specific speaker.
	The volume of the speaker is set too low.	Perform “Auto Setup” (p.50) or use “Level” in the “Setup” menu to adjust the
		speaker volume (p.117).
	The speaker cable connecting the unit and the speaker is	If there is no problem with the connection, replace with another speaker cable.
	defective.
	The speaker is malfunctioning.	To check it, replace with another speaker. If the problem persists, the unit may be
		malfunctioning.
No sound is coming from the surround back	The extended surround is disabled.	Use “Extended Surround” in the “Option” menu to select a decoder to be used
speaker.		(p.100).
	The playback source does not contain LFE or low-frequency	To check it, set “Extra Bass” in the “Setup” menu to “On”, in order to output the
	signals.	front channel low-frequency components from the subwoofer (p.116).
No sound is coming from the subwoofer.	Subwoofer output is disabled.	Perform “Auto Setup” (p.50) or set “Subwoofer 1” or “Subwoofer 2” in the “Setup”
		menu to “Use” (p.116).
	The volume of the subwoofer is too low.	Adjust the volume on the subwoofer.
	The subwoofer has been turned off by its auto-standby function.	Disable the auto-standby function of the subwoofer or adjust its sensitivity level.
	The TV does not support HDCP (High-bandwidth Digital Content	Refer to the instruction manuals for the TV and check the TV’s specifications.
	Protection).
No sound from the playback device (connected to	The unit is set not to output audio input through HDMI jacks from	In “Audio Output” in the “Setup” menu, set “Amp” to “On” (p.122).
the unit with HDMI).	the SPEAKERS terminals.
	The number of devices connected to the HDMI OUT jack exceeds	Disconnect some of the HDMI devices.
	the limit.

APPENDIX ➤ Troubleshooting En 147