Troubleshooting
8 The error message “Buffer Underrun” is displayed.
If your CD writing software supports Buffer Underrun Protection, you must activate it. For more details, refer to the documentation that comes with your CD writing software.
To prevent the occurrence of a buffer underrun and to increase the efficiency of data writing, try the following:
–Reduce the data writing speed.
–Create an image file on the hard drive.
–Optimize the hard drive. (Defragmentation)
–Do not start any application software including screen savers during data writing.
–Deactivate the power management for the hard drive.
–Set the data transfer mode of any IDE device such as a hard drive or CD- ROM drive to DMA. (P. 23)
–Deactivate the Windows Active Desktop.
–Quit all
–Check your CD writing software settings with the documentation that comes with it.
Note
A writing error may happen if the drive is vibrated while data is being written on a
9 Other problems
●Isn’t more than one CD writing software installed on your computer?
Installing more than one CD writing software on a computer may cause instability of operation. (The CD writing software that come with the CRW3200E drive can be used together without problems.)
●CD writing software must support the CRW3200E drive in order to recognize the drive.
Contact the manufacturer of your CD writing software to see whether the software supports the CRW3200E drive.
●Is the power capacity of your computer sufficient?
The computer may not operate due to insufficient power capacity.
Check the specifications of your computer and its current environment. The power consumption of the CRW3200E drive is 11 W during writing/reading.
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