Printing shows very pale or inconsistent results. Possible Cause

A • Ribbon have been stored improperly or is damaged. B • Cards may not meet specifications.

C • Contrast and/or Intensity may be set to values which are too high.

D • Dust or embedded contamination on elements of the Print Head.

>>Solution

A1 • Change ribbon and print again.

B1 • Use a different supply of cards.

C1 • Adjust Contrast and/or Intensity values in software.

D1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head).

Printing shows blurry printed image. Possible Cause

A • Ribbon may not be correctly positioned.

B • Ribbon may not synchronized on the correct color panel position.

C • Cards may not meet specifications.

D • Dust inside the printer and/or dirty Cleaning Roller.

>>Solution

A1 • Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head will move up.

A2 • Check that the ribbon is properly rolled onto the ribbon cores.

A3 • Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.

A4 • Ribbon will automatically synchronize.

A5 • Print again.

B1 • Open cover and press down the Print Head Unlock Lever to open the Print Head carriage. The Print Head will move up.

B2 • Push down on the Print Head Lock Lever until an audible “click” signals the locked-down position.

B3 • Ribbon will automatically synchronize.

B4 •Print again.

C1 • Use a different supply of cards.

D1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head). D2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).

36 TROUBLESHOOTING

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Zebra Technologies P520 user manual Printing shows blurry printed image. Possible Cause