20

Troubleshooting

Status Light Descriptions

Table 1 • LED States

Three Red Flashes

3 - Out of Paper

This code indicates that the selected

 

 

EOP sensor has detected no media

 

 

present. This value is signaled when

 

 

the mark engine has detected a mark

 

 

larger than "TOF marker length” plus

 

 

5mm, or when the A/D reading of the

 

 

EOP sensor drops below the “End of

 

 

paper threshold”. This error is cleared

 

 

after successful media load (either via

 

 

calibration or via regular media load).

 

 

 

Four Red Flashes

4 - Print Head Lifted

This code indicates that the print head

 

 

has been lifted. This error is cleared

 

 

by returning the print head to its

 

 

locked position.

 

 

 

Five Red Flashes

5 - Paper Feed Error

This code indicates that the paper

 

 

failed to reach the presenter sensor

 

 

within the expected amount of time.

 

 

The error is signaled if the media does

 

 

not reach the presenter sensor after

 

 

feeding the length from the cutter to

 

 

the sensor plus 15mm. This error is

 

 

cleared by opening and closing the

 

 

print head, or by cycling power off and

 

 

on.

 

 

 

Yellow Flashing

6 - Head Temperature

This code indicates that the print head

 

Error

has exceeded the maximum permitted

 

 

temperature. This status code is set

 

 

when the print head temperature

 

 

exceeds 65° C (149° F). When this

 

 

condition occurs, the printer feeds

 

 

100mm (4 inches) of blank media,

 

 

cuts, and presents. This error is

 

 

cleared automatically when the print

 

 

head temperature falls below 55° C

 

 

(131° F).

 

 

 

Rapid Amber

Firmware missing or

This code indicates that the bootware

Flashing

corrupt

has detected an incorrect or missing

 

 

checksum in the firmware. This error is

 

 

cleared when the firmware is reloaded

 

 

or updated. Refer to the TTP 2000

 

 

Series Technical Manual for firmware

 

 

upload procedure.

 

 

 

P1055866-001

TTP 2030™ Windows CE Software Integrator Guide

4/14/2013

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Image 24
Zebra Technologies TTP 2030 manual Troubleshooting