20
Troubleshooting
Status Light Descriptions
Table 1 • LED States
Three Red Flashes | 3 - Out of Paper | This code indicates that the selected |
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| EOP sensor has detected no media |
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| present. This value is signaled when |
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| the mark engine has detected a mark |
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| larger than "TOF marker length” plus |
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| 5mm, or when the A/D reading of the |
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| EOP sensor drops below the “End of |
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| paper threshold”. This error is cleared |
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| after successful media load (either via |
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| calibration or via regular media load). |
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Four Red Flashes | 4 - Print Head Lifted | This code indicates that the print head |
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| has been lifted. This error is cleared |
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| by returning the print head to its |
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| locked position. |
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Five Red Flashes | 5 - Paper Feed Error | This code indicates that the paper |
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| failed to reach the presenter sensor |
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| within the expected amount of time. |
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| The error is signaled if the media does |
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| not reach the presenter sensor after |
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| feeding the length from the cutter to |
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| the sensor plus 15mm. This error is |
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| cleared by opening and closing the |
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| print head, or by cycling power off and |
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| on. |
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Yellow Flashing | 6 - Head Temperature | This code indicates that the print head |
| Error | has exceeded the maximum permitted |
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| temperature. This status code is set |
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| when the print head temperature |
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| exceeds 65° C (149° F). When this |
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| condition occurs, the printer feeds |
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| 100mm (4 inches) of blank media, |
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| cuts, and presents. This error is |
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| cleared automatically when the print |
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| head temperature falls below 55° C |
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| (131° F). |
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Rapid Amber | Firmware missing or | This code indicates that the bootware |
Flashing | corrupt | has detected an incorrect or missing |
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| checksum in the firmware. This error is |
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| cleared when the firmware is reloaded |
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| or updated. Refer to the TTP 2000 |
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| Series Technical Manual for firmware |
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| upload procedure. |
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TTP 2030™ Windows CE Software Integrator Guide | 4/14/2013 |