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Zebra Technologies TTP 2030 Contact Technical Support, Troubleshooting, P1055866-001, 4/14/2013

Models: TTP 2030

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Troubleshooting

Contact Technical Support

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For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

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P1055866-001

TTP 2030™ Windows CE Software Integrator Guide

4/14/2013

Page 30

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Zebra Technologies TTP 2030 manual Contact Technical Support, Troubleshooting, P1055866-001, 4/14/2013

Contents

Zebra TTP Windows CE Printer Driver User GuideP1055866-001 Rev. A 17 U.S.C.506. Copyright violators may be subject to civil liability Contents 1 Introduction2 Windows CE Driver Print Quality Problems Media Sensing Problems 3 TroubleshootingStatus Light Descriptions LED States Status Indicator Black Mark Calibration Process Other ProblemsHow This Document Is Organized IntroductionWho Should Use This Document Document ConventionsP1055866-001 IntroductionDocument Conventions TTP 2030 Windows CE Software Integrator GuideFigure 1 System Flowchart Windows CE DriverDescription TTP 2030 Windows CE Software Integrator GuidePrinter Driver Table 1 Driver FunctionsPort Monitor Print SpoolingStatus Monitoring Table 2 Status Codes GetPrinterStatusTTP 2030 Status codes StatusTypes of Status Monitoring Monitoring While PrintingTable 2 Status Codes TTP2000CPL Printer and Driver Parameter Setting and MaintenanceControl Panel Extension Monitoring While IdleCE Driver Installation InstallationFirmware Update To update the firmwareCommand Line Option To create a shortcut fileFigure 2 Example Shortcut Link Figure 3 Device Settings Tab Printer SettingsDevice Settings Table 3 Parameter Settings and DefaultsMedia Height Table 3 Parameter Settings and DefaultsMedia Width DarknessBottom Margin Media TrackingTop Margin Cutter ModePartial Cut Width Presenter TimeoutFigure 4 Partial Cut Diagram Presenter Loop LengthPresenter Mode Printer SettingsClear Presenter Windows CE DriverTools Figure 5 Tools TabWindows CE Driver Printer SettingsFigure 6 About Tab TTP 2030 Windows CE Software Integrator GuideSetting Black Mark Mode To set black mark modeTroubleshooting Status Light DescriptionsTable 1 LED States Troubleshooting Table 1 LED StatesStatus Light Descriptions Print Quality Problems Status IndicatorNo print on the label The printed image does not look right 3.54 or higher Media Sensing ProblemsBlack Mark Calibration Process 3.50 or lowerThe printer will not load the media The printer will not eject the mediaThere are no lights on the printer Other ProblemsThe receipts are not cutting properly A receipt format was sent to but not recognized by the printerContact Technical Support Contact Technical SupportTroubleshooting P1055866-001