Zebra Technologies TTP 2030 manual Print Quality Problems, Status Indicator, No print on the label

Troubleshooting

Print Quality Problems

21

Status Indicator

The orange status indicator has several functions:

•ON constantly – the printer is operational

•Flash, flash, pause, flash, flash – is the warning-codefor paper low. The warning-code is reset automatically when the condition causing it is removed. This behavior can be enabled by setting parameter 52 (Warning Level) to 001.

•Flashes rapidly – indicates error. Press and hold the Feed button and the number of flashes will reflect the status-code.

1	Presenter jam, paper cannot be ejected / retracted
2	Cutter cannot return to home position
3	Out of paper
4	Printhead lifted
5	Paper feed error (under head)
6	Temp error, printhead is above 60°C
7	Paper jam during present
8	Paper jam during retract
10	Black mark not found (on media load)
11	Black mark calibration error
Fast flashes	Checksum error at firmware loading
Steady light	Wrong firmware type

Status codes are reset when the:

•Conditions causing them are removed

•Printer is power cycled (turned off/on)

•Printhead is lifted and then lowered to clear a paper jam

Print Quality Problems

No print on the label

•The media may not be direct thermal media.

•Is the media loaded correctly? Is the thermal media coating facing upward?

•The printhead may be dirty or damaged.

•The printhead is dirty. Clean the printhead. Refer to the TTP 2000 Service Manual (P1002903) available at www.zebra.com/partners for instructions.

•The printhead is damaged. Replace the printhead. Refer to the TTP 2000 Service Manual (P1002903) available at www.zebra.com/partners for instructions.

4/14/2013 TTP 2030™ Windows CE Software Integrator Guide P1055866-001