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Zonet Technology ZSR0104C Series user manual Router’s Hardware Failure

Models: ZSR0104C Series

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1. Router’s Hardware Failure

4.DNS (Domain Name System) Failure.

Please refer to the solution for each reason and solve your problem. If the problem persists, please contact our authorized distributor or dealer for technical support.

1. Router’s Hardware Failure

Solution:

1.Make sure the Power adapter is securely plugged into a power outlet and Power LED is on.

2.Failed Connection between ZSR0104C SERIES and Client PC

Solution:

1.Check if the LAN link/act LED is continuously or flash.

2.Use the ping command to probe the network connection between ZSR0104C SERIES and your client PC. For example, the ZSR0104C SERIES LAN IP address is 192.168.1.1. Type “Ping 192.168.1.1.” (ZSR0104C SERIES default IP address. If it shows “Reply from 192.168.1.1”, the network connection works. If not, please use another Ethernet Cable to connect your Client PC to ZSR0104C SERIES.

3.If you can reach your ZSR0104C SERIES with ping command, verify that you have disabled the Web Proxy function. For information of disabling the Web Proxy, please refer to A.2 Disable Web Proxy in Appendix A: Configure TCP/IP in Your PC

If the problem persists, there might be a problem in your PC, Ethernet Interface Card, or Ethernet cable. Use another client system and try the approach again.

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Zonet Technology ZSR0104C Series Router’s Hardware Failure, Failed Connection between ZSR0104C SERIES and Client PC

Contents

ZSR0104C Series Broadband Switch Router User Manual PageFCC Interference Statement The Specifications of ZSR0104C Series Chapter 1 Introduction Table of ContentsChapter 3 Install Your ZSR0104C SERIES Chapter 2 Get to Know The HardwareChapter 5 Advanced Setup of ZSR0104C SERIES Chapter 4 Use Your ZSR0104C SERIESA.1 Disable Web Proxy Appendix A6.2 Forget Password? A.2 Verify IP SettingsAppendix D Technical Support Appendix B Common Port NumbersAppendix C Terminology D.1 Hardware Problem1.3 Non-Physical Features of ZSR0104C SERIES 1.1 The ZSR0104C SERIES Broadband Switch Router1.2 Physical Features of ZSR0104C SERIES Chapter 1 Introduction‧ Virtual Server Port Forwarding ‧ Firewall‧ Dynamic DNS ‧ VPN Pass-Through1.6 About this User’s Manual 1.4 Package Checklist1.5 Installation Requirements ‧ Web-Based SetupOrganization of This User’s Manual Chapter 1, Introduction Chapter 3, Install Your ZSR0104C SERIESChapter 5, Configure Your ZSR0104C SERIES Chapter 2, Get to Know the HardwareDevice Indicators 2.1 LED IndicatorsChapter 2 Get to Know The Hardware LAN and WAN Indicators1. Local LAN Ports 3. Reset Button2.2 Back Panel 2. Internet WAN Port3.3 Connect Wireless Access Point to ZSR0104C SERIES Chapter 3 Install Your ZSR0104C SERIES3.2 Connect Ethernet Hub/Switch to ZSR0104C SERIES 4. Power ConnectorChapter 4 Use Your ZSR0104C SERIES 3.5 Power up ZSR0104C SERIES4.2 Wizard Setup 4.1 Check the Web ProxyAdministration in Chapter 5 Configure Your ZSR0104C SERIES Figure 4 PageA. Cable Modem Connection B. Fixed-IP xDSL Connection C. PPP over Ethernet PPPoE Connection D. PPTP Connection b. 172.x.x.x with subnet mask 255.255.0.0 x must be in range 0 to Figure 4a. 10.x.x.x with subnet mask 255.0.0.0 x must be in range 0 to Figure 4 PageChapter 5 Advanced Setup of ZSR0104C SERIES 4.3 WAN Setup Complete5.1 Start from Advanced Setting 5.2 System 5.4 Administration 5.3 TimeThe default Time Server IP Address is 198.123.30.132 And Change Administrator’s User Name and Password WAN Side Administration5.5 Firmware Upgrade Pre-requirementsStep 3. Click the “Apply” icon from the firmware upgrade page After clicking the “Apply” button, will appear the confirmation pagePage 5.6 Reset 5.7 Dynamic DNS Domain Name System Step 1. Select DDNS service provider Page2. DHCP Server in LAN 5.8 DHCP Server1. DHCP Definition A. Auto-RememberB. The Pool Range of Assigned IP Address 3. DHCP Client in LAN4. Static IP Assign C. The DHCP IP Address Lease Time5.9 Virtual Server Port Forwarding 5. DHCP Client ListConfigure TCP/IP in Your PC Page 1. DMZ Host Configuration 5.10 FirewallA. Local DMZ Host B. Public DMZ Host 2. Anti PING and TCP/UDP Echo Attack A. Disable 3. URL Filter4. Port Filter B. Blocking the following portPlease refer to Appendix B Common Port Numbers 5. MAC FilterA. Disable B. Blocking the following MacA. Disable 6.1 Troubleshooting6. IP Filter B. Blocking the following IP1. Router’s Hardware Failure 2. Failed Connection between ZSR0104C SERIES and Client PC6.2 Forget Passwords? 3. Failed Connection on ZSR0104C SERIES WAN Side4. DNS Domain Name System Failure 1. For Windows 95 / 98 / ME / 2000 /NT A.1 Disable Web ProxyAppendix A C. A. Internet ExplorerFigure A-22 Figure A-23 PageD. B. Netscape Figure A-24Figure A-25 Page 2. For Windows XP E. A. Internet ExplorerFigure A-28 Figure A-29 PageStep 2. Choose Proxies under the advanced item. Figure A-31 F. B. NetscapeFigure A-30 Figure A-31 PageG. A. Explorer 3. For MAC4. For Unix/Linux H. B. NetscapeA.2 Verify IP Settings 1. For Windows 95 / 98 / MEI. A. Netscape Step 2. Run the WINIPCFG command. Figure A-34 Figure A-34 Figure A-35Figure A-36 Figure A-36 Page Step 1. Go through the path “Start→Run.”Figure A-37 Figure A-37 2. For Windows 2000 /NTStep 2. Please enter command and press the OK button. Figure A-38 Figure A-38 PageFigure A-39 Figure A-40 PageFigure A-41 3. For Windows XPStep 2. Enter command and press the OK button. Figure A-42 Figure A-424. For Mac 5. For Unix/Linux Appendix B Common Port Numbers Service NamePort Number ‧ Browser Appendix C Terminology‧ Boot ‧ Cable Modem‧ Firmware ‧ Infrastructure Mode‧ Firewall ‧ Gateway‧ NetMeeting ‧ IP Address‧ MSN Messenger ‧ Port‧ Router ‧ RJ-45 Connector‧ Switch ‧ ServerAppendix D Technical Support D.1 Hardware ProblemD.3 Installation/Application Problem D.2 Software Download