Chapter 21 Troubleshooting

You will lose all of your changes when you push the WPS/RESET button.

To reset the NBG-418N v2,

1Make sure the power LED is on.

2Press the WPS/RESET button for longer than 10 second to reboot and restore factory-default configurations on the NBG-418N v2.

If the NBG-418N v2 restarts automatically, wait for the NBG-418N v2 to finish restarting, and log in to the Web Configurator. The username is admin and password is 1234.

If the NBG-418N v2 does not restart automatically, disconnect and reconnect the NBG-418N v2’s power. Then, follow the directions above again.

21.5Wireless Problems

I cannot access the NBG-418N v2 or ping any computer from the WLAN.

1Make sure the wireless LAN is enabled on the NBG-418N v2.

2Make sure the wireless adapter on the wireless station is working properly.

3Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG-418N v2.

4Make sure your computer (with a wireless adapter installed) is within the transmission range of the NBG-418N v2.

5Check that both the NBG-418N v2 and your wireless station are using the same wireless and wireless security settings.

6Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-418N v2.

7Make sure you allow the NBG-418N v2 to be remotely accessed through the WLAN interface. Check your remote management settings.

• See Chapter 6 Wireless LAN for more information.

I cannot access the Web Configurator after I switched to a non-router mode.

NBG-418N v2 User’s Guide

146