Table of Contents

23.2

Logs Screens ...................................................................................................................

262

 

23.2.1 View Log Screen ....................................................................................................

262

 

23.2.2 Log Settings Screen ...............................................................................................

263

23.3

Log Message Descriptions ..............................................................................................

265

Chapter 24

 

Tools.......................................................................................................................................

273

24.1

Tools Overview ................................................................................................................

273

 

24.1.1 ZyXEL Firmware ....................................................................................................

273

24.2

Tools Screens ..................................................................................................................

273

 

24.2.1 Firmware Screen ....................................................................................................

273

 

24.2.2 Firmware Upload Screens ......................................................................................

274

 

24.2.3 Configuration Screen .............................................................................................

275

 

24.2.4 Restore Configuration Screens ..............................................................................

276

 

24.2.5 Restart Screen .......................................................................................................

277

Chapter 25

 

Troubleshooting....................................................................................................................

279

25.1

Power, Hardware Connections, and LEDs ......................................................................

279

25.2

ZyXEL Device Access and Login ....................................................................................

280

25.3

Internet Access ................................................................................................................

281

25.4

Phone Calls and VoIP ......................................................................................................

282

25.5

Problems With Multiple SIP Accounts .............................................................................

282

 

25.5.1 Outgoing Calls ........................................................................................................

283

 

25.5.2 Incoming Calls ........................................................................................................

283

Part VII: Appendices and Index ..........................................................

285

Appendix

A Product Specifications.......................................................................................

287

Appendix

B Pop-Up Windows, Java and JavaScript Permissions .......................................

293

25.6 Pop-up Windows, JavaScripts and Java Permissions .....................................................

293

 

25.6.1 Internet Explorer Pop-up Blockers .........................................................................

293

 

25.6.2 JavaScripts .............................................................................................................

296

 

25.6.3 Java Permissions ...................................................................................................

297

Appendix

C IP Addresses and Subnetting ...........................................................................

299

Appendix

D Setting up Your Computer’s IP Address ...........................................................

307

Appendix

E SIP Passthrough ...............................................................................................

321

Appendix

F Internal SPTGEN...............................................................................................

323

 

19

P-2302HWUDL-P1 Series User’s Guide