Chapter 25 Troubleshooting

25.5.1 Outgoing Calls

The following figure represents the default behavior of your ZyXEL Device when two SIP accounts are configured and you are using two phones. When you place a call from phone 1 or phone 2, the ZyXEL Device will use SIP account 1.

Figure 192 Outgoing Calls: Default

In the next example, phone port 1 is configured to use SIP account 1 and phone port 2 is configured to use SIP account 2. In this case, every time you place a call through phone port 1, you are using your SIP account 1. Similarly, every time you place a call through phone port 2, you are using your SIP account 2. To apply these configuration changes you need to configure the Analog Phone screen. See Section 10.2 on page 144.

Figure 193 Outgoing Calls: Individual Configuration

25.5.2 Incoming Calls

The following example shows the default behavior of your ZyXEL Device for incoming calls when two SIP accounts are configured and you are using two phones. When a call comes in from your SIP account 1, the phones connected to both phone port 1 and phone port 2 ring. Similarly, when a call comes in from your SIP account 2, the phones connected to both phone port 1 and phone port 2 ring. In either case you are not sure which SIP account the call is coming from.

 

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P-2302HWUDL-P1 Series User’s Guide