Panasonic Comprehensive Troubleshooting for Your EP-MA73 Patio Furniture
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Troubleshooting

Investigate the“Problem”and follow appropriate the“Cause and Remedy”below.

If the problem still exists after following the remedy, contact an authorized service center.

Problem

 

Cause and Remedy

 

 

 

The unit stops during operation.

It is not possible to recline the unit. The leg rest cannot be raised or lowered.

(All the displays and buttons on the controller will flash and then turn off.)

The massage heads do not come up to the shoulder or neck.

The height of the left and right massage heads is different.

“Heat”massage heads do not get warm.

The“Foot Heat”does not get warm.

The“Heat”massage heads or “Foot Heat”do not cool down even after being turned off.

Reclining does not take place even though a massage is started in automatic course.

(The seat does not automatically recline.)

The backrest does not return to the upright position.

For safety purposes, operation may stop when

excessive force is applied to the unit.

Turn off the power switch, wait 10 seconds and then switch it back on for operation.

If the unit encounters an obstacle or if excessive force is exerted on it

during operation, in the interests of safety the unit will come to a stop.

When all displays and buttons are flashing and the backrest or the leg rest has stopped, turn off the power of the unit once, turn“on”the power again after approximately 10 seconds, and then operate the unit.

If your head does not contact the pillow or your back does not contact the backrest, the shoulder position may be detected as lower than the actual position during the body scanning. Sit on the seat in the deepest position and put your head on the pillow, and then repeat the operations again from the start. See page EN26.

An alternating tapping method is employed, which means that this phenomenon

will naturally occur. There is nothing wrong with the unit.

See page EN54.

● is set to Off.

●Sense of warmth from the massage heads differs depending on your body shape, the massage body part, massage action, clothing, and room temperature.

● is set to Off.

●The“Foot Heat”warms the toe portion of the cloth.

Sense of warmth from the“Heat”(heater) section differs depending on your body shape, the massage body part, massage action, clothing, and room temperature.

Raise the leg/sole massage section during use so that soles of your feet touch this section to feel the heat from the heater section. You can also place a blanket over your knees and lower legs to feel even warmer.

●Because of the structure of the heater, the“Heat”massage heads will feel warm for a while after heating due to the residual heat.

●Continuing to massage the same area even after turning off the“Heat” massage heads and the“Foot Heat”switch may increase the temperature felt.

Automatic reclining will not activate when the backrest is reclined to flat position more than massage position and leg rest is in upper

position.

See page EN55.

If the unit is stopped by automatic shut-off or by pressing , it will not return automatically.

(To return from the reclined position to the original position, press twice.)

Q&A/Important

Notes

EN57

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Contents Operating Instructions EnglishEN3 EspañolSP3 FrançaisFR3Contents Important Safety Instructions Safety Precautions Operating Precautions Main functions Specifications Weight in box Maximum user weightUnit dimensions Front SidePart names and functions Power cord Power plug Rating sticker Leg cover Power switch sectionBack cover Leg rest-Leg & sole massage sectionPart names and functions EN12Operation display Back intensity displaySee page EN29Controller Setting up the massage loungerWhere to use the unit Removing everything from the box and installing the unit Hold onto the sidesAssembly How to tighten the screwsAttachment screws positions Insert the armrest into the unitConnect the power cord to the unit Connect the air plugsAssembly Insert the power plug into ❶ power outletPlacing the controller Into e controller StandPper When the controller stand is attached on the left sideFasten the pillow and the comfort cushion Before sitting down Check the surrounding areaCheck the power cord and the power plug Switching on the power supplyBefore sitting down（） Check the unitMake sure there are no tears or rips in the fabric ❷ Make sure there is no foreign matter between the unitAdjust the pillow position Adjust the controller standHorizontal orientation can be adjusted Remove the pillow❶ Press to turn ❷ Select function massage. the power on Simple useStretch Action Select one fromTo adjust to your preferences When you want a complete massage ❶ Press to turn on the powerPress one of the buttons With your head on the pillowTo adjust the shoulder position during the tapping action Body scanning is completed when the tapping action finishesFine adjustment of the position When performing a massage on shoulderHand/arm, lower back or leg/foot Adjust by pressing To repeat the current massageTo adjust the back intensity To adjust the amount of sliding of the sole massage sectionTo turnHeatmassage heads andFoot HeatOn and Off You can turn on/off theHeatmassage Heads by pressingWhen the registration is completed Contents that can be registeredIf there is another setting already To register your preferencesPower To delete the registered settings ExampleTo start the registered program ❶ PressAbout theHeatmassage heads/Foot Heat To turnHeatmassage heads OnTo turnFoot HeatOn To turnHeatmassage heads OffTo turnHeatmassage heads/Foot Heatoff each time ❷ Select the body part you want to massage ❸ Select action you prefer❹ Press to start the action Body scanning for manual operationTo change an action in the middle of a massage If you want to massage with tapping action onlyUsing air massage together It can be adjusted withTurning theHeatmassage head and Foot HeatOn and Off Adjusting the back intensityAdding tapping actions to the current operation Select the body MassageFor a person with large body dimensions Press the buttonOperation of the Hand / ARM Ultra knead on palms massage AlternatesOperation of the Shoulder massage Operation of the Lower Back massageOperations of the LEG stretch Operation of the Neck stretchOperation of the HIP stretch When you want to adjust the reclining angle and/or leg rest Press to turn on the powerReturning to normal chair position Disconnecting the powerAfter completing the massage Interrupting the massage Timer functionIf you experience any problems Plastic area Cleaning and maintenanceAreas covered with synthetic leather Dry cleaning How to attachSeat fabric Sole covers can be removed and washedMoving the unit Moving by lifting it with 2 or more personsIt is easier to move with the armrest removed Using the castors to move the unitHow to remove the armrest About the automatic course/action/voice guidance function Overview of the automatic courseAdjusting the voice guidance volume Off Soft Medium LoudUsage situation Usage methodIs it possible to massage only the upper body or legs? Massaging only the upper bodyShoulder position is detected by the following mechanism Body scanningHow does body scanning work? There is a delay in movement when adjusting the position Upper body massage Hand & arm massages Operating sounds during air MassageReclining Leg restController Controller holder is unsteadyNoise grows louder after using the chair for a long time Is there a timer function?Take the following precautions OtherTroubleshooting Problem Cause and RemedySounds and sensations of the unit Troubleshooting（）Problem Error display Error display ContentsPanasonic Corporation of North America
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