3D Connexion XZ200, ZT1000, XT1500 manual LAN Problems, If you can’t type the euro symbol

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If you can’t type the euro symbol

•Hold Alt GR when you press the marked key.

•The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then press and hold Alt while typing 0128 on the numeric keypad.

•Support for the euro symbol requires software available from Microsoft. This software is installed in the factory software, but may not be included with retail Windows.

If a special feature on a USB mouse doesn’t work

•Make sure you installed any drivers included with the mouse.

•Restart the notebook, so that it will detect the mouse.

LAN Problems

If the built-in network adapter doesn’t connect to the LAN

•Check all cables and connections. Try connecting at a different network station, if available.

•If the green light next to the LAN port does not light, the LAN cable may not be connected to the network or the network may be down. Try connecting a different computer to the cable.

•Use the networking problems troubleshooter in Windows Help and Support.

•Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager. If the network interface is disabled, try to enable it. If it has a conflict, try disabling another device.

•Click Start, Control Panel, Network and Internet Connections, Network Connections. Make sure you have the correct clients and protocols installed.

•Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5 for 100Base-TX operation. Maximum cable length is 100 meters (330 feet).

If you can’t browse My Network Places

•Click Start, Search to look for a computer.

If you can’t log in to Netware servers

•If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server’s frame type. Check with your network administrator.

If the notebook stops responding after booting

•Check whether you have a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.

22	Troubleshooting and Diagnostics	zt1100/xz200 and xt1500 Series
		Troubleshooting and Self-Repair Guide

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Contents 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU W VHULHVWVHULHV JXLGH1070 NE Circle Blvd., MS 425E Edition HistoryHewlett-PackardCompany HP Notebook Customer Care Corvallis, OR 97330, U.S.ATechnology Codes Reinstalling and Updating Software ContentsTroubleshooting and Diagnostics Removing and Replacing PartsTables FiguresReference Information Page Figure 1. Front View Notebook FeaturesProduct Information Product InformationFigure 2. Back View Figure 3. Bottom View Figure 4. Main Status Lights 2.Power mode3.Battery charge status 1.Hard disk drive activityFigure 5. Keyboard Status Lights 3.CD/DVD drive activity. The drive is activePower mode On Operating the NotebookTurning the Notebook On and Off StandbyChanging the Boot Device Resetting the NotebookFigure 7. Pressing the Reset Switch Dimensions Hardware SpecificationsProcessor and Bus Architecture Graphics Power Physical AttributesCommunications Keyboard and Pointing Devices Input/Output Expandability Security FeaturesEnvironmental Limits Major ICs If no sound is audible Troubleshooting and DiagnosticsAudio Problems If sound does not recordIf a CD or DVD plays erratically CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a DVD movie stops playing in the middleIf a DVD doesn’t play with two displays Display ProblemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blankIf one or more display pixels look bad If the notebook’s hard drive doesn’t spin Floppy Disk Drive ProblemsHard Disk Drive Problems If the hard disk makes a buzzing or whining noiseKeyboard and Pointing Device Problems Heat ProblemsInfrared Problems If you have problems with infrared communicationIf a special feature on a USB mouse doesn’t work LAN ProblemsIf you can’t type the euro symbol If the notebook stops responding after bootingIf a message says you are out of memory Memory ProblemsModem Problems If memory doesn’t increase after adding RAMIf the modem will not connect at 56K speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at any speedIf the modem isn’t detected One-TouchButton ProblemsIf the modem causes an ERROR message If the modem dials but you can’t hear itIf a USB modem doesn’t work properly Parallel and USB ProblemsIf a USB mouse doesn’t work properly If the parallel port is not workingIf the notebook doesn’t recognize a PC card PC Card PCMCIA ProblemsPerformance Problems If an I/O card stops communicating properlyIf the notebook stops responding Power and Battery ProblemsIf the battery doesn’t charge If the notebook keeps beepingIf the notebook doesn’t go on standby as expected SD Cards and MMC Cards Printing ProblemsStartup Problems If a printer doesn’t printIf the notebook won’t boot from battery power Standby and Resume ProblemsWireless Problems If you have problems with wireless communicationIf the wireless link icon in the taskbar is red If you can connect, but the network is slowUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Security Menu Setting Components Menu SettingExit Menu Setting Page Reinstalling and Updating Software Recovering the Factory Software InstallationUpdating the Notebook BIOS Updating the Windows DriversRemoving and Replacing Parts Removal Procedure Removing the BatteryTable 1. Battery Replacement Part Numbers Figure 8. Removing the Battery Reassembly NotesRemoving the Optical Drive Module Figure 9. Releasing the Plug-inModuleRemoving the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersFigure 10. Removing the Hard Disk Drive Reassembly Notes Figure 11. Removing the Hard Disk TrayTable 4. Mini-PCICard Replacement Part Numbers Removing the Mini-PCICardFigure 12. Removing the Mini-PCICard Table 5. Keyboard Cover Replacement Part Numbers Removing the Keyboard CoverFigure 14. Removing the Keyboard Cover Removing the Keyboard Table 6. Keyboard Replacement Part NumbersPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Figure 17. Removing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Removing the Speakers Table 8. Speaker Replacement Part NumbersFigure 20. Removing the Speakers Table 9. Fan Replacement Part Numbers Removing the FanFigure 21. Removing the Fan Reassembly Notes Replacement Procedure Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Part Cover, mini-PCI Cover, expansion SDRAMTested Cross-PlatformAccessories Accessory New AccessoriesOther Accessories Reference Information Password Removal PolicyHewlett-PackardDisplay Quality Statement Mechanical Imperfections Type of Imperfection Electrical ImperfectionsImperfections Not Allowed