3D Connexion XZ200, ZT1000, XT1500 manual Standby and Resume Problems, Wireless Problems

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If the notebook won’t boot from battery power

If the notebook won’t boot from battery power

Make sure the battery is properly inserted and fully charged. Check the battery’s charge by clicking the power icon in the taskbar, or using Power Options in Control Panel.

If available, try another battery.

If the notebook won’t boot from the floppy disk drive

Make sure the drive is installed correctly.

Make sure the floppy disk drive is selected as the boot device—see “Changing the Boot Device” on page 13.

If the notebook takes a long time to resume

The notebook can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear.

Standby and Resume Problems

If the notebook takes a long time to resume after being on standby

The notebook can take a minute or longer to resume if a network card is installed. A blinking cursor appears on the display while the system is loading and checking hardware and network connections. As soon as the hardware is reinitialized, the Windows desktop appears.

If you have general problems resuming from standby or hibernation

Close all applications before going on standby or into hibernation.

If the problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software. Contact the software application or device vendor for additional support.

If a notebook with Bluetooth won’t enter standby or hibernation

Disable Bluetooth. If the Bluetooth device is transmitting, the notebook may not be able to enter standby or hibernation.

Wireless Problems

If you have problems with wireless communication

Make sure the wireless indicator light is on.

See “LAN Problems” on page 22.

If you have trouble connecting to another computer in My Network Places

Wait a few minutes, then press F5 to refresh the list of computers on the network.

Click Start, Search to locate the computer.

zt1100/xz200 and xt1500 Series

Troubleshooting and Diagnostics

31

Troubleshooting and Self-Repair Guide

 

 

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Contents JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLUCorvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425ETechnology Codes Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating SoftwareTables FiguresReference Information Page Product Information Notebook FeaturesProduct Information Figure 1. Front ViewFigure 2. Back View Figure 3. Bottom View 1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lights3.CD/DVD drive activity. The drive is active Figure 5. Keyboard Status LightsStandby Operating the NotebookTurning the Notebook On and Off Power mode OnChanging the Boot Device Resetting the NotebookFigure 7. Pressing the Reset Switch Physical Attributes Hardware SpecificationsProcessor and Bus Architecture Graphics Power DimensionsCommunications Keyboard and Pointing Devices Input/Output Expandability Security FeaturesEnvironmental Limits Major ICs If sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audibleIf a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erraticallyIf the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displaysIf one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spinIf you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device ProblemsIf the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t workIf memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memoryIf the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speedIf the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detectedIf the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properlyIf an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC cardIf the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops respondingIf the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC CardsIf you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery powerIf you can connect, but the network is slow If the wireless link icon in the taskbar is redUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Security Menu Setting Components Menu SettingExit Menu Setting Page Recovering the Factory Software Installation Reinstalling and Updating SoftwareUpdating the Windows Drivers Updating the Notebook BIOSRemoving and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal ProcedureFigure 9. Releasing the Plug-inModule Removing the Optical Drive ModuleRemoving the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersFigure 10. Removing the Hard Disk Drive Figure 11. Removing the Hard Disk Tray Reassembly NotesRemoving the Mini-PCICard Table 4. Mini-PCICard Replacement Part NumbersFigure 12. Removing the Mini-PCICard Removing the Keyboard Cover Table 5. Keyboard Cover Replacement Part NumbersFigure 14. Removing the Keyboard Cover Removing the Keyboard Table 6. Keyboard Replacement Part NumbersPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Figure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Removing the Speakers Table 8. Speaker Replacement Part NumbersFigure 20. Removing the Speakers Removing the Fan Table 9. Fan Replacement Part NumbersFigure 21. Removing the Fan Reassembly Notes Part Cover, mini-PCI Cover, expansion SDRAM Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Replacement ProcedureTested Cross-PlatformAccessories Accessory New AccessoriesOther Accessories Reference Information Password Removal PolicyHewlett-PackardDisplay Quality Statement Mechanical Imperfections Type of Imperfection Electrical ImperfectionsImperfections Not Allowed