3D Connexion
XT1500 Memory Problems, Modem Problems, If a message says you are out of memory
Specifications
Removing and Replacing Parts
Password
Wireless Problems
Audio Problems
Accessory New Accessories
Updating the Notebook BIOS
Reassembly Notes
Battery charge status
Removal Procedure
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Contents
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Edition History
Hewlett-PackardCompany HP Notebook Customer Care
1070 NE Circle Blvd., MS 425E
Technology Codes
Removing and Replacing Parts
Contents
Troubleshooting and Diagnostics
Reinstalling and Updating Software
Reference Information
Figures
Tables
Page
Product Information
Notebook Features
Product Information
Figure 1. Front View
Figure 2. Back View
Figure 3. Bottom View
1.Hard disk drive activity
2.Power mode
3.Battery charge status
Figure 4. Main Status Lights
3.CD/DVD drive activity. The drive is active
Figure 5. Keyboard Status Lights
Standby
Operating the Notebook
Turning the Notebook On and Off
Power mode On
Figure 7. Pressing the Reset Switch
Resetting the Notebook
Changing the Boot Device
Physical Attributes
Hardware Specifications
Processor and Bus Architecture Graphics Power
Dimensions
Environmental Limits Major ICs
Input/Output Expandability Security Features
Communications Keyboard and Pointing Devices
If sound does not record
Troubleshooting and Diagnostics
Audio Problems
If no sound is audible
If a DVD movie stops playing in the middle
CD and DVD Problems
If you can’t boot from a CD in the CD/DVD drive
If a CD or DVD plays erratically
If the notebook is on, but the screen is blank
Display Problems
If a DVD movie doesn’t fill the screen
If a DVD doesn’t play with two displays
If one or more display pixels look bad
If the hard disk makes a buzzing or whining noise
Floppy Disk Drive Problems
Hard Disk Drive Problems
If the notebook’s hard drive doesn’t spin
If you have problems with infrared communication
Heat Problems
Infrared Problems
Keyboard and Pointing Device Problems
If the notebook stops responding after booting
LAN Problems
If you can’t type the euro symbol
If a special feature on a USB mouse doesn’t work
If memory doesn’t increase after adding RAM
Memory Problems
Modem Problems
If a message says you are out of memory
If the modem will not connect at any speed
If the modem dials incorrectly
If the modem dials but doesn’t connect
If the modem will not connect at 56K speed
If the modem dials but you can’t hear it
One-TouchButton Problems
If the modem causes an ERROR message
If the modem isn’t detected
If the parallel port is not working
Parallel and USB Problems
If a USB mouse doesn’t work properly
If a USB modem doesn’t work properly
If an I/O card stops communicating properly
PC Card PCMCIA Problems
Performance Problems
If the notebook doesn’t recognize a PC card
If the notebook keeps beeping
Power and Battery Problems
If the battery doesn’t charge
If the notebook stops responding
If the notebook doesn’t go on standby as expected
If a printer doesn’t print
Printing Problems
Startup Problems
SD Cards and MMC Cards
If you have problems with wireless communication
Standby and Resume Problems
Wireless Problems
If the notebook won’t boot from battery power
If you can connect, but the network is slow
If the wireless link icon in the taskbar is red
Using the e-DiagtoolsDiagnostic Tests
Using the BIOS Configuration Utility
Exit Menu Setting
Components Menu Setting
Security Menu Setting
Page
Recovering the Factory Software Installation
Reinstalling and Updating Software
Updating the Windows Drivers
Updating the Notebook BIOS
Removing and Replacing Parts
Figure 8. Removing the Battery Reassembly Notes
Removing the Battery
Table 1. Battery Replacement Part Numbers
Removal Procedure
Figure 9. Releasing the Plug-inModule
Removing the Optical Drive Module
Figure 10. Removing the Hard Disk Drive
Table 3. Hard Disk Drive Replacement Part Numbers
Removing the Hard Disk Drive
Figure 11. Removing the Hard Disk Tray
Reassembly Notes
Removing the Mini-PCICard
Table 4. Mini-PCICard Replacement Part Numbers
Figure 12. Removing the Mini-PCICard
Removing the Keyboard Cover
Table 5. Keyboard Cover Replacement Part Numbers
Figure 14. Removing the Keyboard Cover
Part NumberExchange Part Number
Table 6. Keyboard Replacement Part Numbers
Removing the Keyboard
Figure 16. Disconnecting the Keyboard
Figure 17. Removing an Expansion SDRAM Module
Table 7. SDRAM Module Replacement Part Numbers
Removing an SDRAM Module
Removing an Expansion SDRAM Module
Figure 19. Removing the System SDRAM Module
Figure 18. Installing an Expansion SDRAM Module
Removing the System SDRAM Module
Figure 20. Removing the Speakers
Table 8. Speaker Replacement Part Numbers
Removing the Speakers
Removing the Fan
Table 9. Fan Replacement Part Numbers
Figure 21. Removing the Fan Reassembly Notes
Part Cover, mini-PCI Cover, expansion SDRAM
Replacing Small Parts and Accessories
Table 10. Replacing Small Parts
Replacement Procedure
Other Accessories
Accessory New Accessories
Tested Cross-PlatformAccessories
Hewlett-PackardDisplay Quality Statement
Password Removal Policy
Reference Information
Imperfections Not Allowed
Type of Imperfection Electrical Imperfections
Mechanical Imperfections
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