3D Connexion ZT1000, XZ200, XT1500 manual PC Card PCMCIA Problems, Performance Problems

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PC Card (PCMCIA) Problems

If the notebook doesn’t recognize a PC card

•Remove and reinsert the PC card.

•Put the notebook on standby, then resume.

•Restart the notebook.

•If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value: click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager, then view resources by type.

•Check the HP Business Support web site (www.hp.com/go/bizsupport) for information about installing certain PC cards.

•Make sure your notebook supports the problem PC card: check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and tested PC cards.

•Try the card in another computer to see whether the card functions properly.

•Test the PC card with the e-DiagTools diagnostics— see “Using the e-Diagtools Diagnostic Tests” on page 33.

If an I/O card stops communicating properly

•The card may have been reset if your notebook went on standby or into hibernation, or turned off. Exit any applications, then remove and reinsert the card.

•Check settings in Control Panel.

If a PC card modem is not working

•Disable the internal modem:

1.Click Start, Control Panel, Performance and Maintenance, System. On the Hardware tab, open the Device Manager.

2.Double-click Modem to list the current modem devices.

3.Double-click the internal modem, then select the option to disable the modem.

Performance Problems

For best performance with Windows XP, the notebook should have at least 128 MB of SDRAM.

If the notebook pauses or runs sluggishly

•This may be normal Windows behavior. Certain background operations (such as a virus-scanning program) can affect can affect response time.

•Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out.

•Press Ctrl+Alt+Del to see if an application is not responding.

•Restart the notebook.

zt1100/xz200 and xt1500 Series	Troubleshooting and Diagnostics	27
Troubleshooting and Self-Repair Guide

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Contents JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLUCorvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425ETechnology Codes Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating SoftwareFigures TablesReference Information Page Product Information Notebook FeaturesProduct Information Figure 1. Front ViewFigure 2. Back View Figure 3. Bottom View 1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lights3.CD/DVD drive activity. The drive is active Figure 5. Keyboard Status LightsStandby Operating the NotebookTurning the Notebook On and Off Power mode OnResetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Physical Attributes Hardware SpecificationsProcessor and Bus Architecture Graphics Power DimensionsInput/Output Expandability Security Features Communications Keyboard and Pointing DevicesEnvironmental Limits Major ICs If sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audibleIf a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erraticallyIf the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displaysIf one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spinIf you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device ProblemsIf the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t workIf memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memoryIf the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speedIf the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detectedIf the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properlyIf an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC cardIf the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops respondingIf the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC CardsIf you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery powerIf you can connect, but the network is slow If the wireless link icon in the taskbar is redUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Components Menu Setting Security Menu SettingExit Menu Setting Page Recovering the Factory Software Installation Reinstalling and Updating SoftwareUpdating the Windows Drivers Updating the Notebook BIOSRemoving and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal ProcedureFigure 9. Releasing the Plug-inModule Removing the Optical Drive ModuleTable 3. Hard Disk Drive Replacement Part Numbers Removing the Hard Disk DriveFigure 10. Removing the Hard Disk Drive Figure 11. Removing the Hard Disk Tray Reassembly NotesRemoving the Mini-PCICard Table 4. Mini-PCICard Replacement Part NumbersFigure 12. Removing the Mini-PCICard Removing the Keyboard Cover Table 5. Keyboard Cover Replacement Part NumbersFigure 14. Removing the Keyboard Cover Table 6. Keyboard Replacement Part Numbers Removing the KeyboardPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Figure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM ModuleFigure 18. Installing an Expansion SDRAM Module Removing the System SDRAM ModuleFigure 19. Removing the System SDRAM Module Table 8. Speaker Replacement Part Numbers Removing the SpeakersFigure 20. Removing the Speakers Removing the Fan Table 9. Fan Replacement Part NumbersFigure 21. Removing the Fan Reassembly Notes Part Cover, mini-PCI Cover, expansion SDRAM Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Replacement ProcedureAccessory New Accessories Tested Cross-PlatformAccessoriesOther Accessories Password Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement Type of Imperfection Electrical Imperfections Mechanical ImperfectionsImperfections Not Allowed