3D Connexion ZT1000, XZ200, XT1500 Printing Problems, SD Cards and MMC Cards, Startup Problems

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Printing Problems

Printing Problems

Hint

You can solve most printing problems by using the printing troubleshooter in Windows Help and Support.

If a printer doesn’t print

•Make sure the printer is on and has paper in it.

•Make sure you are using the correct printer cable or cable adapter, and that the cable is secure at both ends.

•Check for printer errors.

If the left edge of printed output is missing

•Certain applications may not work properly with 600-dpi printers. If you’re using such a printer, try selecting a compatible printer driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi).

If an infrared printer doesn’t print

•Make sure the printer is on and has paper in it.

•Check for printer errors.

•Make sure Windows is running; otherwise infrared printing is not available.

•See “Infrared Problems” on page 21.

SD Cards and MMC Cards

Your notebook supports Secure Digital cards (SD Cards) and MultiMediaCard cards (MMC Cards). The SD-MMC Card slot accepts those memory cards, which can be used with a variety of digital products such as PDAs, digital video camcorders, cellular phones, and digitial music devices.

Startup Problems

If the notebook doesn’t respond when you turn it on

•Connect the AC adapter.

•Reset the notebook by using a pen or straightened paper clip to press the reset switch on the back of the notebook. Then press the power button to turn the notebook on.

•Don’t use the touch pad while booting or resuming.

•If the notebook still doesn’t respond, remove the battery and AC adapter, and remove any PC Card. Then reset the notebook using the reset switch on the back of the notebook, replace the battery and plug in the AC adapter, and turn on the notebook by pressing the power button.

30	Troubleshooting and Diagnostics	zt1100/xz200 and xt1500 Series
		Troubleshooting and Self-Repair Guide

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Contents 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU W VHULHVWVHULHV JXLGH1070 NE Circle Blvd., MS 425E Edition HistoryHewlett-PackardCompany HP Notebook Customer Care Corvallis, OR 97330, U.S.ATechnology Codes Reinstalling and Updating Software ContentsTroubleshooting and Diagnostics Removing and Replacing PartsFigures TablesReference Information Page Figure 1. Front View Notebook FeaturesProduct Information Product InformationFigure 2. Back View Figure 3. Bottom View Figure 4. Main Status Lights 2.Power mode3.Battery charge status 1.Hard disk drive activityFigure 5. Keyboard Status Lights 3.CD/DVD drive activity. The drive is activePower mode On Operating the NotebookTurning the Notebook On and Off StandbyResetting the Notebook Changing the Boot DeviceFigure 7. Pressing the Reset Switch Dimensions Hardware SpecificationsProcessor and Bus Architecture Graphics Power Physical AttributesInput/Output Expandability Security Features Communications Keyboard and Pointing DevicesEnvironmental Limits Major ICs If no sound is audible Troubleshooting and DiagnosticsAudio Problems If sound does not recordIf a CD or DVD plays erratically CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a DVD movie stops playing in the middleIf a DVD doesn’t play with two displays Display ProblemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blankIf one or more display pixels look bad If the notebook’s hard drive doesn’t spin Floppy Disk Drive ProblemsHard Disk Drive Problems If the hard disk makes a buzzing or whining noiseKeyboard and Pointing Device Problems Heat ProblemsInfrared Problems If you have problems with infrared communicationIf a special feature on a USB mouse doesn’t work LAN ProblemsIf you can’t type the euro symbol If the notebook stops responding after bootingIf a message says you are out of memory Memory ProblemsModem Problems If memory doesn’t increase after adding RAMIf the modem will not connect at 56K speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at any speedIf the modem isn’t detected One-TouchButton ProblemsIf the modem causes an ERROR message If the modem dials but you can’t hear itIf a USB modem doesn’t work properly Parallel and USB ProblemsIf a USB mouse doesn’t work properly If the parallel port is not workingIf the notebook doesn’t recognize a PC card PC Card PCMCIA ProblemsPerformance Problems If an I/O card stops communicating properlyIf the notebook stops responding Power and Battery ProblemsIf the battery doesn’t charge If the notebook keeps beepingIf the notebook doesn’t go on standby as expected SD Cards and MMC Cards Printing ProblemsStartup Problems If a printer doesn’t printIf the notebook won’t boot from battery power Standby and Resume ProblemsWireless Problems If you have problems with wireless communicationIf the wireless link icon in the taskbar is red If you can connect, but the network is slowUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Components Menu Setting Security Menu SettingExit Menu Setting Page Reinstalling and Updating Software Recovering the Factory Software InstallationUpdating the Notebook BIOS Updating the Windows DriversRemoving and Replacing Parts Removal Procedure Removing the BatteryTable 1. Battery Replacement Part Numbers Figure 8. Removing the Battery Reassembly NotesRemoving the Optical Drive Module Figure 9. Releasing the Plug-inModuleTable 3. Hard Disk Drive Replacement Part Numbers Removing the Hard Disk DriveFigure 10. Removing the Hard Disk Drive Reassembly Notes Figure 11. Removing the Hard Disk TrayTable 4. Mini-PCICard Replacement Part Numbers Removing the Mini-PCICardFigure 12. Removing the Mini-PCICard Table 5. Keyboard Cover Replacement Part Numbers Removing the Keyboard CoverFigure 14. Removing the Keyboard Cover Table 6. Keyboard Replacement Part Numbers Removing the KeyboardPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Figure 17. Removing an Expansion SDRAM ModuleFigure 18. Installing an Expansion SDRAM Module Removing the System SDRAM ModuleFigure 19. Removing the System SDRAM Module Table 8. Speaker Replacement Part Numbers Removing the SpeakersFigure 20. Removing the Speakers Table 9. Fan Replacement Part Numbers Removing the FanFigure 21. Removing the Fan Reassembly Notes Replacement Procedure Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Part Cover, mini-PCI Cover, expansion SDRAMAccessory New Accessories Tested Cross-PlatformAccessoriesOther Accessories Password Removal Policy Reference InformationHewlett-PackardDisplay Quality Statement Type of Imperfection Electrical Imperfections Mechanical ImperfectionsImperfections Not Allowed