3D Connexion XT1500 zt1100/xz200 and xt1500 Series, Troubleshooting and Diagnostics, Description

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Components Menu

Components Menu

Setting

Keyboard Numlock

LCD Display on/off (selected models)

LCD Display Date/Time (selected models)

Security Menu

Setting

Set Admin Password

Set User Password

Exit Menu

Setting

Save and Reboot

Exit (No Save)

Default Settings

Restore Settings

Description	Default
Sets whether keyboard Num Lock is enabled at startup.	Enabled
Enables the LCD status panel.	Enabled

Sets the format for displaying the date and time on the LCD	mm/dd/yy
status panel.	hh:mm AM/PM

	Description	Default
	Press Enter to set, change, or clear the administrator	Enter
	password, which protects BIOS settings. The password can
	have no more than 8 characters (0-9, A-Z), and cannot include
	special or accented characters. Also sets whether the
	password is required when the notebook boots, or to enter the
	BIOS configuration utility.
	Press Enter to set, change, or clear the user password. The	Enter
	password can have no more than 8 characters (0-9, A-Z), and
	cannot include special or accented characters. (The
	administrator password must be set first.) Also sets whether
	the password is required when the notebook boots, or to enter
	the BIOS configuration utility.

	Description
	Saves changes, then exits and reboots.
	Discards any changes made since last save, then exits and
	reboots. Does not affect password, date, or time changes.
	Restores default settings, and remains in the BIOS
	configuration utility. Does not affect password, date, or time
	changes.
	Discards any Setup changes made since last save, and
	remains in Setup. Does not affect password, date, or time
	changes.

zt1100/xz200 and xt1500 Series	Troubleshooting and Diagnostics	35
Troubleshooting and Self-Repair Guide

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Contents JXLGH W VHULHVWVHULHV 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLUCorvallis, OR 97330, U.S.A Edition HistoryHewlett-PackardCompany HP Notebook Customer Care 1070 NE Circle Blvd., MS 425ETechnology Codes Removing and Replacing Parts ContentsTroubleshooting and Diagnostics Reinstalling and Updating SoftwareReference Information FiguresTables Page Product Information Notebook FeaturesProduct Information Figure 1. Front ViewFigure 2. Back View Figure 3. Bottom View 1.Hard disk drive activity 2.Power mode3.Battery charge status Figure 4. Main Status Lights3.CD/DVD drive activity. The drive is active Figure 5. Keyboard Status LightsStandby Operating the NotebookTurning the Notebook On and Off Power mode OnFigure 7. Pressing the Reset Switch Resetting the NotebookChanging the Boot Device Physical Attributes Hardware SpecificationsProcessor and Bus Architecture Graphics Power DimensionsEnvironmental Limits Major ICs Input/Output Expandability Security FeaturesCommunications Keyboard and Pointing Devices If sound does not record Troubleshooting and DiagnosticsAudio Problems If no sound is audibleIf a DVD movie stops playing in the middle CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a CD or DVD plays erraticallyIf the notebook is on, but the screen is blank Display ProblemsIf a DVD movie doesn’t fill the screen If a DVD doesn’t play with two displaysIf one or more display pixels look bad If the hard disk makes a buzzing or whining noise Floppy Disk Drive ProblemsHard Disk Drive Problems If the notebook’s hard drive doesn’t spinIf you have problems with infrared communication Heat ProblemsInfrared Problems Keyboard and Pointing Device ProblemsIf the notebook stops responding after booting LAN ProblemsIf you can’t type the euro symbol If a special feature on a USB mouse doesn’t workIf memory doesn’t increase after adding RAM Memory ProblemsModem Problems If a message says you are out of memoryIf the modem will not connect at any speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at 56K speedIf the modem dials but you can’t hear it One-TouchButton ProblemsIf the modem causes an ERROR message If the modem isn’t detectedIf the parallel port is not working Parallel and USB ProblemsIf a USB mouse doesn’t work properly If a USB modem doesn’t work properlyIf an I/O card stops communicating properly PC Card PCMCIA ProblemsPerformance Problems If the notebook doesn’t recognize a PC cardIf the notebook keeps beeping Power and Battery ProblemsIf the battery doesn’t charge If the notebook stops respondingIf the notebook doesn’t go on standby as expected If a printer doesn’t print Printing ProblemsStartup Problems SD Cards and MMC CardsIf you have problems with wireless communication Standby and Resume ProblemsWireless Problems If the notebook won’t boot from battery powerIf you can connect, but the network is slow If the wireless link icon in the taskbar is redUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Exit Menu Setting Components Menu SettingSecurity Menu Setting Page Recovering the Factory Software Installation Reinstalling and Updating SoftwareUpdating the Windows Drivers Updating the Notebook BIOSRemoving and Replacing Parts Figure 8. Removing the Battery Reassembly Notes Removing the BatteryTable 1. Battery Replacement Part Numbers Removal ProcedureFigure 9. Releasing the Plug-inModule Removing the Optical Drive ModuleFigure 10. Removing the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersRemoving the Hard Disk Drive Figure 11. Removing the Hard Disk Tray Reassembly NotesRemoving the Mini-PCICard Table 4. Mini-PCICard Replacement Part NumbersFigure 12. Removing the Mini-PCICard Removing the Keyboard Cover Table 5. Keyboard Cover Replacement Part NumbersFigure 14. Removing the Keyboard Cover Part NumberExchange Part Number Table 6. Keyboard Replacement Part NumbersRemoving the Keyboard Figure 16. Disconnecting the Keyboard Figure 17. Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Removing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 20. Removing the Speakers Table 8. Speaker Replacement Part NumbersRemoving the Speakers Removing the Fan Table 9. Fan Replacement Part NumbersFigure 21. Removing the Fan Reassembly Notes Part Cover, mini-PCI Cover, expansion SDRAM Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Replacement ProcedureOther Accessories Accessory New AccessoriesTested Cross-PlatformAccessories Hewlett-PackardDisplay Quality Statement Password Removal PolicyReference Information Imperfections Not Allowed Type of Imperfection Electrical ImperfectionsMechanical Imperfections