3D Connexion XZ200, ZT1000 Using the BIOS Configuration Utility, Troubleshooting and Diagnostics

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Using the BIOS Configuration Utility

16.To add information about your problem, click Comments and type the information, then click OK. To save or print the Support Ticket, click Save As or Print.

To e-mail the Support Ticket to your support agent, click e-Mail. The first time you make an e- mail connection from this program, click Change Settings in the Connect window and enter the settings recommended by your support agent.

e-DiagTools for Windows can also update the version of e-Diagtools on your notebook’s hard disk. In e-DiagTools for Windows, use the e-Diagtools menu.

If you have trouble running e-Diagtools from the hard disk, you can also run it from the Recovery CDs. Boot from disk 1 and select the diagnostics option.

Using the BIOS Configuration Utility

The BIOS (Basic Input and Output System) configuration utility enables you to change the notebook’s system configuration, and to tailor the operation of your notebook to your individual work needs.

1.Restart the notebook: click Start, Turn Off Computer, Restart.

2.When the HP logo appears, press F2 to enter the BIOS configuration utility.

3.The pointing devices are not active in the BIOS configuration utility, so you will need to use the keyboard to navigate:

•Press the left and right arrow keys to move among menus.

•Press the up and down arrow keys to move among parameters in a menu.

•Press Enter to open the dialog for the current parameter, or to select the parameter.

•Press Tab or the left and right arrow keys to move among selections in a dialog.

•Press the up and down arrow keys to move through values for the setting.

•Press Enter to close the dialog and accept the settings.

4.After you select the options you want, use the Exit menu to exit the BIOS configuration utility.

The following tables describe the settings for the notebook’s initial BIOS release. If your notebook’s BIOS version is different, some settings may differ from those shown, or may be absent.

Startup Menu

Setting

Date and Time

Boot Device

CPU Serial Number

Description

Sets the date using mm/dd/yyyy format and the time using 24- hour format. Value set takes effect immediately.

Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the notebook has more than one device in a category, you can select the one scanned. Internal LAN appears in the list only if a built-in LAN is present—it provides diskless boot from a network server.

For a processor with a serial number, makes the processor serial number available to software.

Default

1.Hard Disk

2.CD-ROM/

DVD

3.Diskette A

4.Internal LAN

Enabled

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Troubleshooting and Diagnostics

zt1100/xz200 and xt1500 Series

 

 

Troubleshooting and Self-Repair Guide

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Contents 7HFKQRORJ\&RGH,& WURXEOHVKRRWLQJ DQGVHOIUHSDLU W VHULHVWVHULHV JXLGH1070 NE Circle Blvd., MS 425E Edition HistoryHewlett-PackardCompany HP Notebook Customer Care Corvallis, OR 97330, U.S.ATechnology Codes Reinstalling and Updating Software ContentsTroubleshooting and Diagnostics Removing and Replacing PartsTables FiguresReference Information Page Figure 1. Front View Notebook FeaturesProduct Information Product InformationFigure 2. Back View Figure 3. Bottom View Figure 4. Main Status Lights 2.Power mode3.Battery charge status 1.Hard disk drive activityFigure 5. Keyboard Status Lights 3.CD/DVD drive activity. The drive is activePower mode On Operating the NotebookTurning the Notebook On and Off StandbyChanging the Boot Device Resetting the NotebookFigure 7. Pressing the Reset Switch Dimensions Hardware SpecificationsProcessor and Bus Architecture Graphics Power Physical AttributesCommunications Keyboard and Pointing Devices Input/Output Expandability Security FeaturesEnvironmental Limits Major ICs If no sound is audible Troubleshooting and DiagnosticsAudio Problems If sound does not recordIf a CD or DVD plays erratically CD and DVD ProblemsIf you can’t boot from a CD in the CD/DVD drive If a DVD movie stops playing in the middleIf a DVD doesn’t play with two displays Display ProblemsIf a DVD movie doesn’t fill the screen If the notebook is on, but the screen is blankIf one or more display pixels look bad If the notebook’s hard drive doesn’t spin Floppy Disk Drive ProblemsHard Disk Drive Problems If the hard disk makes a buzzing or whining noiseKeyboard and Pointing Device Problems Heat ProblemsInfrared Problems If you have problems with infrared communicationIf a special feature on a USB mouse doesn’t work LAN ProblemsIf you can’t type the euro symbol If the notebook stops responding after bootingIf a message says you are out of memory Memory ProblemsModem Problems If memory doesn’t increase after adding RAMIf the modem will not connect at 56K speed If the modem dials incorrectlyIf the modem dials but doesn’t connect If the modem will not connect at any speedIf the modem isn’t detected One-TouchButton ProblemsIf the modem causes an ERROR message If the modem dials but you can’t hear itIf a USB modem doesn’t work properly Parallel and USB ProblemsIf a USB mouse doesn’t work properly If the parallel port is not workingIf the notebook doesn’t recognize a PC card PC Card PCMCIA ProblemsPerformance Problems If an I/O card stops communicating properlyIf the notebook stops responding Power and Battery ProblemsIf the battery doesn’t charge If the notebook keeps beepingIf the notebook doesn’t go on standby as expected SD Cards and MMC Cards Printing ProblemsStartup Problems If a printer doesn’t printIf the notebook won’t boot from battery power Standby and Resume ProblemsWireless Problems If you have problems with wireless communicationIf the wireless link icon in the taskbar is red If you can connect, but the network is slowUsing the e-DiagtoolsDiagnostic Tests Using the BIOS Configuration Utility Security Menu Setting Components Menu SettingExit Menu Setting Page Reinstalling and Updating Software Recovering the Factory Software InstallationUpdating the Notebook BIOS Updating the Windows DriversRemoving and Replacing Parts Removal Procedure Removing the BatteryTable 1. Battery Replacement Part Numbers Figure 8. Removing the Battery Reassembly NotesRemoving the Optical Drive Module Figure 9. Releasing the Plug-inModuleRemoving the Hard Disk Drive Table 3. Hard Disk Drive Replacement Part NumbersFigure 10. Removing the Hard Disk Drive Reassembly Notes Figure 11. Removing the Hard Disk TrayTable 4. Mini-PCICard Replacement Part Numbers Removing the Mini-PCICardFigure 12. Removing the Mini-PCICard Table 5. Keyboard Cover Replacement Part Numbers Removing the Keyboard CoverFigure 14. Removing the Keyboard Cover Removing the Keyboard Table 6. Keyboard Replacement Part NumbersPart NumberExchange Part Number Figure 16. Disconnecting the Keyboard Removing an Expansion SDRAM Module Table 7. SDRAM Module Replacement Part NumbersRemoving an SDRAM Module Figure 17. Removing an Expansion SDRAM ModuleRemoving the System SDRAM Module Figure 18. Installing an Expansion SDRAM ModuleFigure 19. Removing the System SDRAM Module Removing the Speakers Table 8. Speaker Replacement Part NumbersFigure 20. Removing the Speakers Table 9. Fan Replacement Part Numbers Removing the FanFigure 21. Removing the Fan Reassembly Notes Replacement Procedure Replacing Small Parts and AccessoriesTable 10. Replacing Small Parts Part Cover, mini-PCI Cover, expansion SDRAMTested Cross-PlatformAccessories Accessory New AccessoriesOther Accessories Reference Information Password Removal PolicyHewlett-PackardDisplay Quality Statement Mechanical Imperfections Type of Imperfection Electrical ImperfectionsImperfections Not Allowed
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