Lenovo Z61m, Z61t, Z61e warranty Computer screen problems, Click Advanced

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Solving computer problems

Problem: The computer enters standby mode unexpectedly.

Solution: If the processor overheats, the computer automatically enters standby mode to allow the computer to cool and to protect the processor and other internal components. Also, check the settings for standby mode, using Power Manager.

Computer screen problems

Problem:

Solution:

The screen is blank.

vPress Fn+F7 to bring up the image.

Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen.

vIf you are using the ac adapter, or using the battery, and the battery status indicator is on (is green), press Fn+Home to make the screen brighter.

vIf the standby status indicator is on (is green), press Fn to resume from the standby mode.

vIf you still have the problem, do the Solution in the following problem ″The screen is unreadable or distorted."

Problem: The screen is unreadable or distorted

Solution: Make sure that:

vThe display device driver is installed correctly.

vThe screen resolution and color quality are correctly set.

vThe monitor type is correct.

To check these settings, do as follows:

1.Right-click on the desktop, click Properties, then click the Settings tab.

2.Check whether the screen resolution and color quality are correctly set.

3.Click Advanced.

4.Click the Adapter tab.

5.Make sure ″Mobile Intel(R) 945GM Express Chipset Family″, ″ATI Mobility Radeon X1300″, or ″ATI Mobility Radeon X1400″ is shown in the adapter information window.

6.Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button.

7.Click the Monitor tab.

8.Make sure the information is correct.

9.Click the Properties button. Check the ″Device status″ box and make sure the device is working properly. If not, click the Troubleshoot button.

Problem: Incorrect characters appear on the screen.

Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.

Chapter 3. Solving computer problems 21

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Contents ThinkPad Z61 Service and Troubleshooting Guide Page ThinkPad Z61 Service and Troubleshooting Guide Page Contents Iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first This guide and other publications Finding informationFinding information with the ThinkVantage button Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properly Take care in setting passwordsHandle storage media and drives properly Other important tipsCleaning the cover of your computer Care for the fingerprint reader Cleaning your computer keyboardCleaning your computer display Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems How can I prevent problems with my ThinkPad computer? Frequently asked questionsDiagnosing problems Error messages Diagnosing HDD from Bios Setup UtilityTroubleshooting Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Solving computer problems Errors without messages Password problem Pointing device problems Keyboard problemsStandby or hibernation problems Click Advanced Computer screen problemsBattery problems Fingerprint authentication problems Hard disk drive problemStartup problem Other problemsStarting Bios Setup Utility Starting Bios Setup Utility Starting Bios Setup Utility Restoring factory contents Recovery optionsUsing Rescue and Recovery Installing a new operating system Recovering dataUpgrading and replacing devices Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveThinkPad Z61m, Z61p or Z61e ThinkPad Z61tUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service Getting help and service Getting help around the world ThinkPad Z61 Service and Troubleshooting Guide Warranty Period Appendix A. Warranty informationWarranty Information Types of Warranty Service On-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad Z61 Service and Troubleshooting Guide Tier 2 CRUs Appendix B. Customer Replaceable Units CRUsThinkPad Z61 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications Battery pack Power source ac adapterBattery life Heat outputSpecifications Appendix D. Notices Federal Communications Commission FCC Statement Television output noticeElectronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statementAvis de conformité à la réglementation d’Industrie Canada Important information for the European Directive 2002/96/EC IBM Lotus Software Offer European Countries U. S. Or CanadaLatin American Countries Asia Pacific Countries TrademarksThinkPad Z61 Service and Troubleshooting Guide Index BiosThinkPad Z61 Service and Troubleshooting Guide Page Part Number 42T7750