Lenovo Z61e, Z61t, Z61m warranty ThinkPad Z61 Service and Troubleshooting Guide

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ThinkPad® Z61

Service and Troubleshooting Guide

Includes:

vIntroduction to other sources of information

vImportant tips for taking care of your computer

vDiagnostics and troubleshooting

vRecovery options

vHelp and service

vWarranty information for your computer

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Contents ThinkPad Z61 Service and Troubleshooting Guide Page ThinkPad Z61 Service and Troubleshooting Guide Page Contents Iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first This guide and other publications Finding informationFinding information with the ThinkVantage button Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properly Take care in setting passwordsHandle storage media and drives properly Other important tipsCleaning the cover of your computer Cleaning your computer display Cleaning your computer keyboardCare for the fingerprint reader Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems How can I prevent problems with my ThinkPad computer? Frequently asked questionsDiagnosing problems Troubleshooting Diagnosing HDD from Bios Setup UtilityError messages Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Solving computer problems Errors without messages Password problem Pointing device problems Keyboard problemsStandby or hibernation problems Click Advanced Computer screen problemsBattery problems Fingerprint authentication problems Hard disk drive problemStartup problem Other problemsStarting Bios Setup Utility Starting Bios Setup Utility Starting Bios Setup Utility Using Rescue and Recovery Recovery optionsRestoring factory contents Installing a new operating system Recovering dataUpgrading and replacing devices Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveThinkPad Z61m, Z61p or Z61e ThinkPad Z61tUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service Getting help around the world ThinkPad Z61 Service and Troubleshooting Guide Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty Service On-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad Z61 Service and Troubleshooting Guide Tier 2 CRUs Appendix B. Customer Replaceable Units CRUsThinkPad Z61 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications Battery pack Power source ac adapterBattery life Heat outputSpecifications Appendix D. Notices Electronic emissions notices Television output noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Asia Pacific Countries TrademarksThinkPad Z61 Service and Troubleshooting Guide Index BiosThinkPad Z61 Service and Troubleshooting Guide Page Part Number 42T7750