Lenovo Z61e, Z61t, Z61m warranty Types of Warranty Service

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Types of

Machine

 

 

Warranty

Type

Country or Region of Purchase

Warranty period

Service

 

 

 

 

9448

US, Canada, Mexico, Brazil

Parts and Labor - 3years

6

 

 

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 3 years

7

 

 

Battery pack - 1 year

1

 

 

 

 

9450

US, Canada, Mexico, Brazil,

Parts and Labor - 1 year

6

 

 

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 1 year

7

 

 

Battery pack - 1 year

1

 

 

 

 

9451

US, Canada, Mexico, Brazil,

Parts and Labor - 1 year

6

 

Australia, Japan

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 1 year

7

 

 

Battery pack - 1 year

1

 

 

 

 

9452

US, Canada, Mexico, Brazil,

Parts and Labor - 3 year

6

 

Australia, Japan

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 3 year

7

 

 

Battery pack - 1 year

1

 

 

 

 

9453

All

Parts and Labor - 3 years

5

 

 

Battery pack - 1 year

1

 

 

 

 

0672

US, Canada, Mexico, Brazil

Parts and Labor - 1 year

6

 

 

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 1 year

7

 

 

Battery pack - 1 year

1

 

 

 

 

0673

US, Canada, Mexico, Brazil,

Parts and Labor - 1 year

6

 

Australia, Japan

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 1 year

7

 

 

Battery pack - 1 year

1

 

 

 

 

0674

US, Canada, Mexico, Brazil

Parts and Labor - 3 years

6

 

 

Battery pack - 1 year

1

 

 

 

 

 

Other

Parts and Labor - 3 years

7

 

 

Battery pack - 1 year

1

 

 

 

 

Types of Warranty Service

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional

44ThinkPad® Z61 Service and Troubleshooting Guide

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Contents ThinkPad Z61 Service and Troubleshooting Guide Page ThinkPad Z61 Service and Troubleshooting Guide Page Contents Iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first Finding information This guide and other publicationsFinding information with the ThinkVantage button Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Take care in setting passwords Carry your computer properlyHandle storage media and drives properly Other important tipsCleaning the cover of your computer Cleaning your computer display Cleaning your computer keyboardCare for the fingerprint reader Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Frequently asked questions How can I prevent problems with my ThinkPad computer?Diagnosing problems Troubleshooting Diagnosing HDD from Bios Setup UtilityError messages Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Solving computer problems Errors without messages Password problem Keyboard problems Pointing device problemsStandby or hibernation problems Computer screen problems Click AdvancedBattery problems Hard disk drive problem Fingerprint authentication problemsStartup problem Other problemsStarting Bios Setup Utility Starting Bios Setup Utility Starting Bios Setup Utility Using Rescue and Recovery Recovery optionsRestoring factory contents Recovering data Installing a new operating systemReplacing the battery Upgrading and replacing devicesUpgrading the hard disk drive Handling a hard disk driveThinkPad Z61t ThinkPad Z61m, Z61p or Z61eUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service Getting help around the world ThinkPad Z61 Service and Troubleshooting Guide Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty Service Customer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad Z61 Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Tier 2 CRUsThinkPad Z61 Service and Troubleshooting Guide Appendix C. Features and Specifications FeaturesSpecifications Power source ac adapter Battery packBattery life Heat outputSpecifications Appendix D. Notices Electronic emissions notices Television output noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Trademarks Asia Pacific CountriesThinkPad Z61 Service and Troubleshooting Guide Bios IndexThinkPad Z61 Service and Troubleshooting Guide Page Part Number 42T7750