Lenovo Z61e, Z61t, Z61m warranty Country or Region Telephone Number

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Country or Region	Telephone Number

China	ThinkPad (Technical enquiry hotline): 852-2516-3939
(Hong Kong S.A.R.)	ThinkPad Service Center: 852-2825-6580
	ThinkCentre Commerical PC: 8205-0333
	Multimedia Home PC: 800-938-228
	(Cantonese, English, Mandarin)

China	ThinkPad (Technical enquiry hotline): 0800-839
(Macau S.A.R.)	ThinkCentre (Technical enquiry hotline): 0800-336
	(Cantonese, English, Mandarin)

Colombia	01-800-952-0466 (Spanish)

Costa Rica	800-011-1029 (Spanish)

Croatia	0800-0426

Cyprus	+357-22-841100

Czech Republic	+420-2-7213-1316

Denmark	Up and running support: 4520-8200
	Warranty service and support: 7010-5150
	(Danish)

Dominican Republic	Toll Free: 1-866-434-2080 (Spanish)

Ecuador	1-800-426911 (Spanish)

El Salvador	800-6264 (Spanish)

Estonia	+386-61-1796-699

Finland	Up and running support: 09-459-6960
	Warranty service and support: +358-800-1-4260
	(Finnish)

France	Up and running support: 0238-557-450
	Warranty service and support (hardware): 0810-631-213
	Warranty service and support (software): 0810-631-020
	(French)

Germany	Up and running support: 07032-15-49201
	Warranty service and support: 01805-25-35-58
	(German)

Greece	+30-210-680-1700

Guatemala	1800-624-0051 (Spanish)

Honduras	Tegucigalpa: 232-4222
	San Pedro Sula: 552-2234
	(Spanish)

Hungary	+36-1-382-5720

India	1800-425-6666
	+91-80-2678-8970
	(English)

Appendix A. Warranty information 47

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Contents ThinkPad Z61 Service and Troubleshooting Guide Page ThinkPad Z61 Service and Troubleshooting Guide Page Contents Iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first This guide and other publications Finding informationFinding information with the ThinkVantage button Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Other important tips Take care in setting passwordsCarry your computer properly Handle storage media and drives properlyCleaning the cover of your computer Cleaning your computer display Cleaning your computer keyboardCare for the fingerprint reader Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems How can I prevent problems with my ThinkPad computer? Frequently asked questionsDiagnosing problems Troubleshooting Diagnosing HDD from Bios Setup UtilityError messages Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Solving computer problems Errors without messages Password problem Pointing device problems Keyboard problemsStandby or hibernation problems Click Advanced Computer screen problemsBattery problems Other problems Hard disk drive problemFingerprint authentication problems Startup problemStarting Bios Setup Utility Starting Bios Setup Utility Starting Bios Setup Utility Using Rescue and Recovery Recovery optionsRestoring factory contents Installing a new operating system Recovering dataUpgrading and replacing devices Replacing the batteryHandling a hard disk drive Upgrading the hard disk driveThinkPad Z61m, Z61p or Z61e ThinkPad Z61tUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service Getting help around the world ThinkPad Z61 Service and Troubleshooting Guide Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty Service Customer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad Z61 Service and Troubleshooting Guide Tier 2 CRUs Appendix B. Customer Replaceable Units CRUsThinkPad Z61 Service and Troubleshooting Guide Features Appendix C. Features and SpecificationsSpecifications Heat output Power source ac adapterBattery pack Battery lifeSpecifications Appendix D. Notices Electronic emissions notices Television output noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Asia Pacific Countries TrademarksThinkPad Z61 Service and Troubleshooting Guide Index BiosThinkPad Z61 Service and Troubleshooting Guide Page Part Number 42T7750