Lenovo Z61e, Z61t, Z61m warranty Solving computer problems

Page 22

Solving computer problems

Message: 01C9: More than one Ethernet devices are found. Remove one of them. Press <Esc> to continue.

Solution: Your ThinkPad computer has a built-in Ethernet feature, and you cannot add another such feature by installing an Ethernet device. If this error message is displayed, remove the Ethernet device that you installed. Otherwise press Esc to ignore the warning message. If this does not solve the problem, have the computer serviced.

Message: 0200: Hard disk error

Solution: The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.

Message: 021x: Keyboard error

Solution: Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.

If you still see the same error code, do the following:

If an external keyboard is connected, do the following:

vTurn off the computer and disconnect the external keyboard; then turn on the computer. Make sure that the built-in keyboard operates correctly. If it does, have the external keyboard serviced.

vMake sure that the external keyboard is connected to the correct connector.

Test the computer by using PC-Doctor.

vIf the computer stops during the test, have the computer serviced.

Message: 0230: Shadow RAM error, 0231: System RAM error, 0232: Extended RAM error

Solution: Test your computer’s memory with PC-Doctor. If you added a memory module just before turning the computer on, reinstall it. Then test the memory with PC-Doctor.

Message: 0250: System battery error

Solution: The backup battery, which is used to preserve the configuration information, such as the date and time, while the computer is turned off, is depleted. Replace the battery and run BIOS Setup Utility to verify the configuration. If you still have a problem, have the computer serviced.

Message: 0251: System CMOS checksum bad

Solution: The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run BIOS Setup Utility to reconfigure the settings. If you still see the same error code, have the computer serviced.

Message: 0271: Date and time error

Solution: Neither the date nor the time is set in the computer. Set the date and time, using the BIOS Setup Utility.

14ThinkPad® Z61 Service and Troubleshooting Guide

Page 21 Page 23
Image 22
Page 21 Page 23
Contents ThinkPad Z61 Service and Troubleshooting Guide Page ThinkPad Z61 Service and Troubleshooting Guide Page Contents Iv ThinkPad Z61 Service and Troubleshooting Guide Read first Read first Finding information This guide and other publicationsFinding information with the ThinkVantage button Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Handle storage media and drives properly Take care in setting passwordsCarry your computer properly Other important tipsCleaning the cover of your computer Cleaning your computer display Cleaning your computer keyboardCare for the fingerprint reader Caring for your ThinkPad computer Caring for your ThinkPad computer Solving computer problems Frequently asked questions How can I prevent problems with my ThinkPad computer?Diagnosing problems Troubleshooting Diagnosing HDD from Bios Setup UtilityError messages Solving computer problems Solving computer problems Select Security-Predesktop Area-Access Predesktop Area Solving computer problems Errors without messages Password problem Keyboard problems Pointing device problemsStandby or hibernation problems Computer screen problems Click AdvancedBattery problems Startup problem Hard disk drive problemFingerprint authentication problems Other problemsStarting Bios Setup Utility Starting Bios Setup Utility Starting Bios Setup Utility Using Rescue and Recovery Recovery optionsRestoring factory contents Recovering data Installing a new operating systemReplacing the battery Upgrading and replacing devicesUpgrading the hard disk drive Handling a hard disk driveThinkPad Z61t ThinkPad Z61m, Z61p or Z61eUpgrading the hard disk drive Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Replacing memory Getting help and service Getting help and serviceGetting help on the Web Calling the Customer Support Center Getting help and service Getting help around the world ThinkPad Z61 Service and Troubleshooting Guide Warranty Information Appendix A. Warranty informationWarranty Period Types of Warranty Service Courier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number ThinkPad Z61 Service and Troubleshooting Guide Appendix B. Customer Replaceable Units CRUs Tier 2 CRUsThinkPad Z61 Service and Troubleshooting Guide Appendix C. Features and Specifications FeaturesSpecifications Battery life Power source ac adapterBattery pack Heat outputSpecifications Appendix D. Notices Electronic emissions notices Television output noticeFederal Communications Commission FCC Statement Avis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementEuropean Union EMC Directive conformance statement Important information for the European Directive 2002/96/EC IBM Lotus Software Offer Latin American Countries U. S. Or CanadaEuropean Countries Trademarks Asia Pacific CountriesThinkPad Z61 Service and Troubleshooting Guide Bios IndexThinkPad Z61 Service and Troubleshooting Guide Page Part Number 42T7750
Top Page Image Contents